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jeffers

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Query...

Thats going beyond me to be honest, might make a huge difference, might only make a tiny difference. Tried to see if I could find something on google, but nothing seemed to pop up. Sorry Jeffers

General Technical Help and Questions · 03/12/2007 13:33:15

Bad Crashes, Please Help!

Looks that it might need you to restore your computer and losing all your data. Firstly though, just make sure that you have reseated all the RAM correctly in your computer again. Otherwise, I'd take a look at the notes here unless Phi or...

General Technical Help and Questions · 03/12/2007 13:30:09

Broken or Late PMS

Mine seem to be working fine, they just turned the PM Notify back on again so it could be that they were sitting there and you didn't realise if you didn't check it regularly. Thats all I can think of. Jeffers

General Technical Help and Questions · 03/12/2007 13:21:31

Bad Crashes, Please Help!

Could possibly be the case, RAM testing I haven't gone into to much so will have to pass on giving a definitive answer. One other random thing to try, although I very much doubt it will make any difference, but will be interesting to see i...

General Technical Help and Questions · 03/10/2007 13:13:43

Login Error - Load attempt in progress

Strange, sounds like the character is stuck with something similar to the account in use error. Best thing to do would probably submit a petition at http://support.station.sony.com/petition and explain the problem and see if there is somet...

General Technical Help and Questions · 03/10/2007 13:08:14

Account In Use Error

(Posted in other thread as well) If you are still experiencing this problem go to http://support.station.sony.com/petition and click on the In-Game Support tab. Log in with your station account details and submit a stuck petition providing...

General Technical Help and Questions · 03/10/2007 13:03:53

Cant log in this is getting annoying

If you are still experiencing this problem go to http://support.station.sony.com/petition and click on the In-Game Support tab. Log in with your station account details and submit a stuck petition providing the relevent details and they wi...

General Technical Help and Questions · 03/10/2007 13:03:25

Query...

Don't really know where your based, although I'm guessing the US in which case I can't really be much help since I'm in the UK. When I get into work on Monday I'll try and track down a couple of our suppliers and see if they are in the US...

General Technical Help and Questions · 03/10/2007 13:01:28

Cinematics Issue

The best answer still stands, go to This Thread and right click on the "Click here to Download" link and click save as. Then once it's downloaded, you can watch it lag free outside of the game. Jeffers

General Technical Help and Questions · 03/07/2007 09:28:58

How do I get email notification from these boards?

Whats the email notification set to when you post a message? You need to make sure that the box "Notify when a reply is posted" under the reply box is ticked. Of course it could be another feature that was disabled due to the traffic commi...

General Technical Help and Questions · 03/07/2007 09:26:10

Graphical Question for the TSR's...

It's the way the system is designed. It is supposed to deliver adverts from Massive Inc which are relevent to your location, which requires your IP address to be released to Massive. So if you are in the US and Canada, then this process oc...

General Technical Help and Questions · 03/06/2007 09:38:05

Can't get past loading Character

Vector is closed because it will be being restarted to fix the earlier issues. Should be back up shortly. Jeffers

General Technical Help and Questions · 03/04/2007 12:30:30

Excessive lag?

Can you post your system info as requested in the thread at the top of the forum please. Jeffers

General Technical Help and Questions · 03/04/2007 12:00:05

Can't get past loading Character

Last update to my petition says it's been forwarded on, so hopefully should be fixed soon. Jeffers

General Technical Help and Questions · 03/04/2007 11:33:11

Can't get past loading Character

Well sent in a petition also so we'll see what response we'll get. Jeffers

General Technical Help and Questions · 03/04/2007 10:15:11

Can't get past loading Character

pack-hunter wrote: yep could get onto recursion, weird thing about it is I can still ping the Vector server, could sum1 just confirm that the vector servers address is Vector.Matrixonline.com Pinging vector.thematrixonline.com [199.108.0.8...

General Technical Help and Questions · 03/04/2007 10:00:18

wow

Just something which might help you in the future. Now you've got it working, either make a copy of the game directory on another hard drive or burn it to a DVD so then if you ever need to reinstall again, you've got the backup which you c...

General Technical Help and Questions · 03/04/2007 09:54:49

Can't get past loading Character

First try logging into a different server if you have a different character available on another server. Should be able to tell if it's your client or the server then. With people posting what else is happening, sounds like a server proble...

General Technical Help and Questions · 03/04/2007 09:20:58

Disc 3

Why won't your connection let you download the whole game? There isn't anywhere to download the third disk from, the only way you would be able to get a hold of the third disk is to borrow it off a friend. You might try contacting SOE thro...

General Technical Help and Questions · 03/02/2007 12:57:04

Shuts down

Do you have any switches applied on your shortcut such as -user -pwd or even just -justpatch. If you have -justpatach then thats all it will do. The other thing to check is do you have (and if so what is in) a useropts.cfg file? Jeffers

General Technical Help and Questions · 03/02/2007 09:27:55

Crash Report

I can't remember it exactly, but I'm pretty sure if you go into the game directory and look for any files which end with a .dmp extension and delete them, the game should then load up without the Crash Reporter appearing. Give it a shot an...

General Technical Help and Questions · 03/02/2007 09:26:21

Which cards?

Global Collect is an option which allows you to pay for the game subscription in your own currency. When you go through the subscription process it is on the first option along with Game Card and Credit Card. Jeffers

General Technical Help and Questions · 02/28/2007 09:22:44

Windows Setup

Ask a friend if you can borrow their copy of Window's XP is what I would do. Jeffers

General Technical Help and Questions · 02/27/2007 11:21:11

Login Rejected

I get this occaisionally, haven't been able to attribute it to anything in particular other then the change in screen resolution. The only other thing, and I think this was fluke, was once when I cleared the screenshots out of the director...

General Technical Help and Questions · 02/25/2007 15:02:15

No sig feild

It's to do with your rank, might have to wait until Walrus gets back to have a look and see why your still set as Bluepill (unless there is a registered time limit on it in which case you may have to wait a couple more days). Jeffers

General Technical Help and Questions · 02/25/2007 11:49:32

launcher patch error

Do you get any error message? What happens if you go into the game directory and double click on the file called launcher.exe? Also, in your game directory, do you have a file called useropts.cfg? Jeffers

General Technical Help and Questions · 02/25/2007 11:48:06

launcher patch error

Ok, if you go to the game directory (either C:\Program Files\Monolith Productions\The Matrix Online or C:\Program Files\Sony\The Matrix Online I think) and look for two folders which begin with an _ and delete them. Then try opening the ga...

General Technical Help and Questions · 02/24/2007 09:55:16

Which cards?

Looking at the Vanguard Payment FAQ It doesn't look like Maestro cards are accepted unfortunately. Maybe fire an email off to support (or hang arround here) for a more definitive answer. Jeffers

General Technical Help and Questions · 02/24/2007 09:50:45

Can you change my character name?

If you go to http://support.station.sony.com/petition and then click on In-Game Support and then, if asked, log in with your station account details. If requested, confirm your email address and then on the page that loads: Select The Matr...

General Technical Help and Questions · 02/23/2007 15:39:22

Ask the Devs an MXO question v.4

Has anybody looked into the NPC walking out bug and returning to the Origin? I just ask because I had this occur 3 times to me on one mission two days ago which wasn't ammusing. :p Jeffers

Archive Construct · 02/23/2007 14:27:06

Ask the Devs an MXO question v.4

and who wants 7.1.1 done today when you could spend today on the forums and hit 10,000? :p Jeffers

Archive Construct · 02/23/2007 14:07:07

Ask the Devs an MXO question v.4

So when Ctrl+F removes graphical effects, does it truely remove all, or all except certain ones? :p Jeffers

Archive Construct · 02/23/2007 14:06:13

Ask the Devs an MXO question v.4

So with Walrus out, any chance we'll see a Rarebit's side of the looking glass? Jeffers

Archive Construct · 02/23/2007 13:58:11

Can you change my character name?

Characters are only renamed if they in breech of the SOE naming policy as far as I'm aware. In any case, the best way to get a definitive answer for this is to either type /ccr in game and submit a petition there or go to http://support.st...

General Technical Help and Questions · 02/23/2007 13:28:33

Back to XP

If you format your hard drive you basically have a clean slate so there should be nothing to stop you from putting XP back on. Assuming you had Windows XP on originally, you would just follow the same process to put Vista back on once you...

General Technical Help and Questions · 02/23/2007 09:15:37

Can't Log in for Patch

What happens if you go to http://update.thematrixonline.com:7030/ ? Jeffers

General Technical Help and Questions · 02/22/2007 13:45:55

Character stuck

Can you post your network information and dxdiag info as requested in the thread at the top of the forum please. Jeffers

General Technical Help and Questions · 02/22/2007 13:44:39

Can't Log in for Patch

The router could have an inbuilt firewall. What type of router is it? Jeffers

General Technical Help and Questions · 02/22/2007 11:56:33

Bad Crashes, Please Help!

Phi will probably be able to advise you on what to do. Just as a couple of things to try additionally, I noticed on the dell website there is an update for the chipset for you model. Del Support Site and enter your service tag. Then under...

General Technical Help and Questions · 02/22/2007 07:21:09

Can't Log in for Patch

Is Internet Explorer set to work offline because that could be causing the problem? To double check, load up Internet Explorer, then click on file and make sure that there isn't a tick next to Work Offline. If using IE7, click on the Tools...

General Technical Help and Questions · 02/21/2007 09:33:52

WHY WONT MY ACITVATION KEY DOSN"T WORK

Best thing to do is go to http://www.station.sony.com/kb and use live chat. They should be able to check the validity of the key for you or advise you what to do. Jeffers

General Technical Help and Questions · 02/21/2007 08:26:40

Can't Log in for Patch

You'll need to split the info up across multiple posts. Jeffers

General Technical Help and Questions · 02/21/2007 08:24:02

Can't Log in for Patch

It checks the launcher version before it allows you to log in to make sure you've got the most upto date launcher, so it does I'm afraid. Jeffers

General Technical Help and Questions · 02/20/2007 13:42:19

Can't Log in for Patch

That looks like a firewall problem. Do you have a firewall and if so is it configured to allow Launcher.exe and Matrix.exe full access to the internet? Jeffers

General Technical Help and Questions · 02/20/2007 13:26:14

gettin frusterated

Are you still having trouble patching? Is it freezing at a particular point? Have you tried closing the launcher and loading it again (it will continue patching from where you closed it)? Jeffers

General Technical Help and Questions · 02/20/2007 07:44:34

Patch Problems

A little piece of advice, I'd only run one anti-virus program. Running two normally causes more problems then they are worth (as you found out). Jeffers

General Technical Help and Questions · 02/12/2007 12:49:42

Rendering problems

Could you post your system information as requested in the thread at the top of the forum. Jeffers

General Technical Help and Questions · 02/11/2007 09:48:36

Patch Problems

See other thread. Jeffers

General Technical Help and Questions · 02/09/2007 15:04:13

Loading Area

Could be a problem with Windows Media Player (since that is what they are encoded with) but most likely is the time it is taking to stream them to your client since they are streamed from the internet, not loaded from your hard drive. Down...

General Technical Help and Questions · 02/08/2007 13:31:08

Forum bug

Hey Brad, I'm using Firefox mostly. Jeffers

General Technical Help and Questions · 02/08/2007 13:28:49

Good Luck DavidK!

phi wrote: Is DK here or not? I'm confused. I thought he was off. Well good luck either way man! Can't be on Drugs then. Jeffers

General Technical Help and Questions · 01/30/2007 23:28:06

Good Luck DavidK!

Maybe? I can't remember. Jeffers

General Technical Help and Questions · 01/30/2007 10:02:54

Good Luck DavidK!

Just want to say so long and good luck with everything and thanks for your help while you were here! And welcome JasonC! Jeffers

General Technical Help and Questions · 01/30/2007 09:20:19

Did I mention...

Welcome back Phi! See you did the usual blitz! Jeffers

General Technical Help and Questions · 01/29/2007 09:17:07

nVidia 8800GTX GFX bug

I can't see anything obviously wrong with it. There's nothing forcing the AA on in the nVidia control panel that might be causing problems/interference is there? I have an ATI card so a bit difficult to think of anything else to suggest. :...

General Technical Help and Questions · 01/25/2007 13:19:39

nVidia 8800GTX GFX bug

See, now if you'd posted that first it's clearer what your talking about. Could you post your dxdiag info as requested in the thread at the top of the forum? Cheers, Jeffers

General Technical Help and Questions · 01/23/2007 13:04:25

nVidia 8800GTX GFX bug

The faint images of buildings are supposed to be there, I'm pretty sure they are anyway, it's to do with the viewing distance. Have you tried altering that? Unless I'm mistaken of course. Jeffers

General Technical Help and Questions · 01/22/2007 09:34:24