Walrus

The External Playtest server is now open with Update 4, the continuing saga of Combat Revision 2.0!

Update 4 is currently undergoing final testing for release to the External Playtest server. Depending on the results, we plan on releasing Update 4 later today. Check out the External Playtest forums for information on Update 4 and Known I...

Featured Changes Utility Master tree now available. Abilities in the second hotbar can now be used by pressing Ctrl + # (where # is the number of the slot). More Melee Free-Attack animations have been added. Tactic choices now blink immedi...

Tutorial Under Construction The updated tutorial does not work correctly at this time. Please do not create new characters to run through the Tutorial. Note: The Skip Tutorial button technically works. However, it does so by shutting down...

Note: Australia Day begins in 13+ hours. January 26th is Australia Day! This national holiday is the biggest holiday in Australia. On this day, Australians celebrate their national heritage, remembering what is great about their culture, t...

It seems odd that one server would have problems but not another. Forwarded issue to our DBA to look into.

Recently, there have been some programs being advertised in and out of game throughout the SOE communities. Some of these programs are cheater programs that violate the End User License Agreement, but there are also some that report to per...

Once more, with feeling... The servers will be unavailable beginning at 4:00 AM Pacific Standard Time (1200 hours GMT) on Friday, January 20, 2006 to for implementation of Update 40. The maintenance period will last approximately 2 hours....

I'm opening this forum because I like keeping the moderators busy. Actually, the team got a player suggestion that it would be easier to keep track of in-game happenings if the follow-up threads could be found in one location. Thus, was th...

All worlds will shortly be restarted to resolve the issues that occurred after this morning's maintenance. We will bring them back online as quickly as possible.

The server maintenance this morning was completed, however there were issues posting Update 40 to the game. We will instead be installing Update 40 tomorrow morning. There are two separate issues that occurred during the maintenance period...

It seems there was an issue with players having an RSI Hack in their Inventories and attempting to purchase another one. An update was applied today and seems to have done the trick. Thanks for all your help!

We applied an update to the External Playtest server today that seems to have solved the stability issues we were having. The External Playtest server will remain online until the next planned update.

The servers will be unavailable beginning at 4:00 AM Pacific Standard Time (1200 hours GMT) on Thursday, January 19, 2006 to for implementation of Update 40. The maintenance period will last approximately 2 hours. The Winter Holiday event...

KivoOnline wrote: Every single time I try to buy an attribute hack I crash. It is very consistant, and very annoying. Is anyone else experiencing this? Yeah, and guess what else it was crashing. It turns out there was a bug occurring when...

At this time, it looks like the team nailed down the major stability issue and were able to fix it with this afternoon's patch. Unless another issue occurs, the External Playtest server is open for business until the next update. Thanks fo...

Due to some miscommunication on my part, several players were temporarily suspended from the game for using macros to mine specific Data Nodes that apparently never went away. There is much confusion on what exactly happened and what the p...

We're fairly confident it isn't the number of players in an area. However, with a large number of players in an area, the chance that at least one will do something that is causing the problem increases.

As I have said previously: Threads complaining about the External Playtest server not being available are going to be locked for the following reasons: 1) It has been explained up front that this is a test server and it may be taken offlin...

This thread is specifically for players to comment on anything that seems to lead to a region-server outage. If you do something or see players doing something that often or always seems to lead to stability problems, please report it in t...

First thing is to check out the Known Issues list . If you run into something on that list, we already know about the problem. PVE Balance While this is only NPC Revision 1.5, we need to know where things are with PVE. As I mentioned elsew...

The External Playtest server is currently online so we can continue gathering data on stability issues. If you log on to the EP server during this period, please report any details related to region-server crashes you encounter while playi...

We have collected more data on the current issues and will be taking the External Playtest server offline again for the evening. Thanks for continuing to help us test. We should have the server back online sometime tomorrow afternoon, depe...

I'm asking our team to look into it. Hopefully it results in a mass-fix like the last issue did. Sorry it has taken so long to be resolved.

From now on, I'm declaring all "Why aren't the servers up?" posts "flamebait". Folks, this is a test server and we have, understandably, stability issues at this time due to the massive changes to the game. We put the server online, see th...

The External Playtest server will be coming back online shortly. There are still some stability issues that we need to collect data about so we can fix them. You should expect to encounter stability problems and we will likely be taking th...

We've been gathering data on the stability issues all afternoon, but don't have any resolution for the problems at this time. After much deliberation, we've decided to take the External Playtest server offline for the weekend. We'll try to...

For every 1 point of a Stat above 5 you currently get a 2% bonus on all Influences associated with the Stat. I say "currently", because this is one of the designers' "levers" to use in balancing the game. The actual % bonus is subject to c...

Any time there's a Patch System Error (when the server is up, which it is at the moment), generally the first thing to try is a Full System Check. Accept the EULA and on the log on screen, select Full System Check. Then log on and see how...

While we still want your feedback on the forums, now that the /bug command is working in game, I'm shutting this thread down. Thanks for all the information, folks!

The External Playtest server is back online. It looks like we're still having some stability issues, but we'll keep it open as we gather data.

The team found a particularly nasty bug in the code last night and we are testing the patch right now. We are planning to bring the External Playtest server back online this afternoon.

This thread is for discussing Update 40, which is scheduled to release during the week beginning January 16, 2006. Full notes have been posted on Data Node One .

Since I'm going to start up the Update 40 thread, I'll leave this one at this: The players caught using the exploit had all XP removed that they gained using the exploit. Ever player who received this punishment used the exploit a minimum...

Featured Changes The Matrix Online Story Continues in Episode 4.1! The 4.1 Storyline missions and cinematic are now available in game. Note: There is a known issue that the soundtrack for Cinematic 4.1 does not synchronize with the video o...

This latest round of instability is due to some issues that will take some time to track down. The team will decide if we have enough information to work with and debug the issues as quickly as possible. At this time, it looks like the Ext...

I need a switch that shows a big sign: EP (Online/Offline). Anyway, we continue to have stability issues and have taken the External Playtest server offline again. We'll go through the data and fix what we find. We'll announce when we're b...

Featured Changes Abilities in the second hotbar can now be used by pressing Ctrl + # (where # is the number of the slot). Proxy branch of the Coder tree is now available for testing. Bug Fixes Second hotbar slot 2 no longer activates slot...

The External Playtest server is open for business again. As always, if stability issues continue we will take it back offline once we've gathered enough data to work on the problem.

We are still experiencing stability issues on the External Playtest server, so we are bringing it offline again for the evening. The team will work with the information we have gathered to resolve the issues. This is likely to continue for...

We were able to turn around a quick patch with fixes to the previous stability issues. While we may not have resolved all the problems, the server is back online for another go.

Given the current stability issues, we are bringing the External Playtest server offline again as we work to fix the problems. Again, we have enough information to fix the problems we have been seeing today and thank you for your help.

We have found an issue with using Immobilizing Shot that is causing some stability problems. The team is working on the fix now and we will update the game with it as soon as possible (likely tomorrow). Please do not use Immobilizing Shot...

The External Playtest server is once again open, but is experiencing some stability issues. We are looking into them right now and will update you as soon as we know more.

There was an issue yesterday with a certain number of accounts not being able to log on to the External Playtest server. We believe we have found the issue and resolved the problem.

The External Playtest server is open for public updating; QA is testing the game at the moment to decide if we're ready to try opening the servers again. Feel free to patch now and we'll announce when the servers are open for business.

Bug Fixes Infinite loop bug due to unloading certain Abilities has been fixed. Interlock attacks now include correct Accuracy bonuses. Using /ccr or /bug in game should work correctly now. Message Edited by Walrus on 01-11-2006 02:47 PM

We are bringing the External Playtest server offline due to instability issues. Fortunately, we have gotten a large amount of data in a short time that should help us pinpoint the problem. We apologize for the additional delay and will hav...

On Wednesday, January 11, 2006 The Matrix Online Community Forums will be undergoing maintenance. The total time for the maintenance is approximately 1 hour and will occur sometime between 12:00 Midnight and 2:00 AM PST (0800 hours and 100...

The External Playtest Server is now open for testing. We did encounter an Interlock bug in testing today, but have decided to let players on to start testing and fix the bug as soon as possible. In short, Accuracy isn't being added into In...

The servers will be unavailable beginning at 4:00 AM Pacific Standard Time (1200 hours GMT) on Wednesday, January 11, 2006 to update the game with a hotfix. Servers should be available again within 1 hour of going offline.

This thread is for discussing the hotfix to Update 39 scheduled to release on January 11, 2006. You can read the notes here .

Bug Fixes Players are no longer able to receive XP awards for repeatedly disabling the same Security Desk object. (Fixes exploit.)

The External Playtest server is now available for patching. We will post an announcement when we open the server for testing. Click here for information on how to access the External Playtest server .

Combat Revision 2.0 Zion hardware experts have made substantial changes to the human/machine interfaces used while jacking in to the Matrix. Operatives have been asked to jack in using the new hardware and software to provide feedback for...

Low Interlock Rolls Fixed There is a known problem where Accuracy isn't being added in to their attack rolls during Interlock. This results in rolls being low, especially as the PC or NPC level gets higher, and will cause a substantially l...

General Note The External Playtest server is a test environment, which means it could be taken offline at any time. Please do not send customer service tickets in if the servers suddenly go offline—we’ll do our best to warn everyone ahead...

Oh, one good thing has come of the delay. Behold ! A bit buggy, but already working.

Here's the beginning of the CR2.0 FAQ. It will be updated as quickly as we can get the information you need. If you have a question you feel needs answered for all players, post it to this thread. Where can I see the numbers I’m “rolling”...

There is a known mission bug that allows players to repeatedly use Disable Device to gain experience points. Any players found abusing this bug will lose any XP gained through this exploit and may have other actions taken against their acc...