Hi sean.kelly , When it comes to the processors that you have mentioned, phi is right on the money. AMD has included heat-protection (auto-clock-stepping and shutdown) to the FX and Athlon64 line of processors, but it was not present on th...
I fixed both of these on Monday. If the issue is back, please contact Tech Support using the info in my signature before 7 PM PST today, or use the e-mail form at http://www.station.com/email with the Product: Matrix Online and Category: I...
Some 9600's are shipped fanless. have you verified that you have a fan on your graphics card, and that it is working properly? This can reduce overheating, and may cure it altogether if there is adequate airflow in the case and over the gr...
Hello Mercio, This can happen if your graphics drivers are not detected properly, if the DLL files have become corrupted, or if the client is being cranky. Firstly, make sure you have rebooted your computer. Then, start up the game and tog...
Hello Rainman, You can PM a Community Moderator, but it is unlikely that your forum handle will be changed. Forum handles are changed only when they are in violation of the Terms of Service or Play nice policy.
Hello 07011974, When your character gets stuck in-game, please come to this thread (stickied at the top of the forums) and post your character name, and server name. We'll help you out.
Hi Chuui, Your friend really should be able to post here. Have them PM a moderator like TheJurymen to have his status checked to see if there is something that can be done to allow him to post. That being said, see if he can run the networ...
The ones that are not see-through have their shades drawn. OK, maybe not. But thats the best explanation I can give ont his info. It's possible that some of the windows are not supposed to be see-through, in which the game is working prope...
Hello Tytanya_MxO , While you cannot really modify the game to allow these resolutions as options in the in-game Options menu, you can change the configuration files to launch the game in your resolution. Not all resolutions will work, and...
That come s courtesy of TSR-BradG. He can usually be found on the EQ forums. I will tell you that the Tech Su p p o rt department has quite a g o od se n se of humor, and I would not be at all surprised if there were more such entries scat...
Hello mysterious player (sorry- no one has mentioned your name) This problem is almost definitely a network error, or a firewall problem. We will have to assume that you have already added Launcher.exe and Matrix.exe to the list of exclusi...
I swear, I said the exact same thing just a couple hours ago. Unfortunately, the post was lost when the forums had a hiccup, and I failed to notice. Thanks for theassist, Jeffers!
Phone support for account and technical support will be unavailable on Friday August 18th, 2006. Live chat support will be available that day during its normal hours, which are Monday through Friday, 10am through 7pm PST at http://station....
Shadow Griever wrote: hey guys, same song, different verse as my last problem. The Computer Crashes at the Loading Screen when it says "Starting World". My alts work fine, so I don't think it's comp related. Handle: ShadowGriever Server: V...
revamp wrote: when i try to log in it says account already in use. handle: Novix Sefver: vector - hostile it this can be resolved today that would be great, would hate to have to wait through the weekend till monday >< Hello revamp, This s...
Hello Devaude-TGS , Port triggering is pretty easy to understand, though it may sound cryptic. A quick netowrking tutorial (very quick) is probably in order. Your network at home is not directly connected to the Internet. I can't just type...
Hi Pirathanite , This sounds like a network issue, not a hardware problem. The most likely cause is a router. If you connect to the Internet, make sure you have forwarded ports according to phi's post . You may also want to try removing th...
supersdcurge wrote: Dagonet wrote: The CSRs have not been able to find any record that I indeed had earned a Zion Requisition Hardware. What can I do? Bug Raijjin Till he Gives in ? I have to say that this is a very bad idea. Pressuring so...
Somehow I got stuck as Technical Support. I was hoping for 'Fearsome Pirate with a LASER', but I couldn't get it approved. I believe there are a few more planned maintenance cycles to sort out the most pressing forum bugs, with tweaks thro...
Devaude-TGS wrote: Does Mxo require any open incoming ports on a router? I will get a router (which i cannot administrate by myself) and need to know they should open some ports for me. Thanks a lot. He Decaude-TGS, You can see a list made...
Hi gsup, The first thing to check is that you have a supported graphics card (a Radeon 9500 or better or a GeForce 3 or better) and that your drivers are up-to-date. Also, make sure you have restarted the machine at least once after instal...
Dxy wrote: Sorry about that Cory. Yes, I'm here. Phi made the post for me while I CCR'd the issue. Just let me know what you need from me because my other character keeps logging in without an org, and can't stay in any factions. I was try...
Kilobit wrote: I just started receiving the "The character you are trying to login with is already connected to a margin server" message. The character name is Kilobit, on the Vector server. Kilo This should be resolved now.
Hi Phi, Has this player registered on the forums yet? I have kicked the character from the game world, and it should have removed both of them. If it's ongoing, I'dlike the player to send me a PM so we can work on this from here. I'll need...
Hi Netix, When does the client crash appear? Are you able to get intot he game at all? If so, about how long can you play for before you get the error? do you do anything specific before the error occurs?
Hi Vitasenzafin, Definitely have your friend contact the Account department. There may be an issue with the username or password that they can help with.
Archer88 wrote: Neither of my three characters Asmundr on recursion and Steelle and MidnightSnack on Syntax can login. I get to the loading world screen and I can hear the "code sound" and then it freezes and I have to shut my computer dow...
DaShiznit wrote: Tracing route to syntax.matrixonline.com [199.108.0.77] over a maximum of 30 hops: 1 Destination host unreachable. Trace complete. Tracing route to patch.matrixonline.com [64.37.156.21] over a maximum of 30 hops: 1 Destina...
Jaken wrote: well i was able to log in on a level 7 character that i never play anymore my main character is unable to log in , i still get the same error, i patch and everything. i did a /ccr and submitted a ticket, but maybe you could tr...
Hi saintDaniel, If you can get online with another character, please use /ccr from the game to request assistance from a GM. I don't have access to the tools needed to fix this for you. If you cannot log in from another character, submit t...
SNAKE wrote: Still getting the same message for xXSNAKEXx on the Vector-Hostile server. "Character already in use according to the Object Server suppervisor"... Hmm...My tool does nto show any characters in use right now. I've tried kickin...
Jaken wrote: thanks for your help but it still isnt letting me log in I went through the steps for both of your characters. Close the launcher, and then restart it. Toggle a Full Scan from the EULA, as well as fromt he Login screen, before...
Bayamo wrote: These new forums were set up so that if your Station Name was the same as your Forum Handle, you were required to pick a new handle. Kinda stupid but that's how it is. As for the signature, you should be able to set a new one...
Hello Frizard I show that the character "HJALMAR" on Vector has been deleted. I did make sure your other characters were 'kicked' to keep this from happening. In the future, the 'official' thread for this is here .
Lizaar wrote: Character: Lizaar Server: Vector-Hostile Message: "Character already in use according to the Object Server supervisor" This should be fixed, too.
Hello crazy80, This somtimes occurs when the patch servers are overloaded. However, if it continues to occur, it's likely there is a port blocking issue going on. Please make sure your router and your personal software firewall have been s...
Hello sniper24, The Catalyst 6.2 drivers removed the "VPU Recover" problem that many people were having. That message should now only appear when there is actually a problem. In your case, I would verify that your card is not overheating....
Welcome to the Authenticating....Error trial user error Top Issues thread. This thread has been created to concentrate the problem into one thread to maintain communication of the problem and resolcutions as they become available. Known in...
[edit] Originally, there was no text here. However, the NT tag did not apply to the thread title because I have a signature (see below). Therefore, I am adding the following text to this post: I am the very model of a modern Major-General,...