Email not working

100 posts · 2005-11-22 06:05:54 to 2006-04-06 04:14:23

#35900000122 11/22/2005 11:57:51 The Official In Game E-Mail topic
This topic has been created for the discussion of problems and/or questions concerning the new In Game E-Mail service.

#35900000123 11/22/2005 11:54:18 additional email questions
Yay. Finally being able to send information to someone who´s not jacked-in.
..but...
Are there no ways to send a massmail to crew or faction with one hack?...I have to type every name every time?
Sounds like i have a lot of work if i want to set any kind of Event on a date and want to inform everybody.

Another way would be to send emails only to captains and they have to forward them to their crewmembers.
But that means there can be a large delay for a lot of faction members.


dave




#35900000124 11/22/2005 11:57:30 Re: additional email questions
nm, i'm blind. :smileywink:

Message Edited by 00100111 on 11-22-2005 08:58 PM

#35900000126 11/22/2005 12:04:06 Re: additional email questions

CooliceT wrote:

you should read before posting or reply to a thread thats allready on this topic.

to many that post the same thing. gets confusing. well for me anywase.

http://mxoboards.station.sony.com/matrix/board/message?board.id=announcements&message.id=47

here is the info that walrus posted. wich everyone should look there SMILEY



I have read this post before but i hoped there is a way to address a crew or faction.
btw. if would have been allowed to reply on this announce i had it done so. /shrug.



dave


Edit: Now i´m confused....... don´t know why all this went into this thread... *dave kicks his computer*


Message Edited by davemusic on 11-22-2005 09:08 PM

#35900000127 11/22/2005 06:05:54 Email not working
Ok, i can send, it says it's sent to the person, but they are not
recieving it. Same when they've sent to me...anyone know whats going
on? Dont want to send anything valuble yet

#35900000128 11/22/2005 06:06:35 Re: Email not working
Note, sending messages to yourself works fine, just other people's dont....

#35900000129 11/22/2005 06:08:59 Re: Email not working
Also, the email you send yourself, once you close email screen, dissapears...

#35900000130 11/22/2005 06:12:16 Re: Email not working
Please use the edit button in future :smileyindifferent:

#35900000131 11/22/2005 06:17:26 Re: Email not working
yep same, this error just cost me a pair of enahcned emeralds and 1.5 mil nice one SOE.!

#35900000132 11/22/2005 06:23:29 Re: Email not working
Lesson #302 on Patch days:



Always come to the forums first to see what other people are having problems with before trying these things yourself.





You think the first time they tested transporter technology in the Star
Trek universe that they used an actual crew?  Hell no, they
probably used a monkey, or Kirk's wife or something.



#35900000133 11/22/2005 06:25:06 Re: Email not working





Abruel wrote:
Lesson #302 on Patch days:

Always come to the forums first to see what other people are having problems with before trying these things yourself.


You think the first time they tested transporter technology in the Star Trek universe that they used an actual crew?  Hell no, they probably used a monkey, or Kirk's wife or something.







Glad to see you're about this AM.  I'm stuck at work and can't test this thing out until this PM.

Message Edited by Sulfox on 11-22-2005 09:25 AM

#35900000134 11/22/2005 07:51:17 Re: Email not working
yep same, this error just cost me a pair of enahcned emeralds and 1.5 mil nice one SOE.!

And that's why you test it out by sending something cheap like a non-buffed pair of glasses =) I guess the server that deals with actually sending the messages is either broken or straining under the number of people trying to email at the same time.
#35900000136 11/22/2005 07:55:51 Re: Email not working
You would think they actually test a new patch. :smileysad:
#35900000137 11/22/2005 07:58:57 Re: Email not working





00100111 wrote:
You would think they actually test a new patch. :smileysad:





when they get this TEST SERVER up and running for public use they may test the better in future

Photobucket
#35900000138 11/22/2005 08:01:11 Re: Email not working





00100111 wrote:
You would think they actually test a new patch. :smileysad:







We had seen a similar issue in testing, but it was resolved. I'm unsure why it appeared again, but the team is looking into it.


The issue we saw before was a matter of the email headers not displaying--the email was actually there, but a player couldn't see it. If this is the case, then the emails you sent are still on the server, just not visible.


We're looking into the problem and will resolve it as quickly as possible.


#35900000139 11/22/2005 08:03:26 Re: Email not working
.We had seen a similar issue in testing, but it was resolved. I'm unsure why it appeared again, but the team is looking into it.

Perhaps a slight difference in the internal server setup/hardware and the external ones causing it? Just a wild guess =)
#35900000140 11/22/2005 08:07:45 Re: Email not working





Walrus wrote:





00100111 wrote:
You would think they actually test a new patch. :smileysad:







We had seen a similar issue in testing, but it was resolved. I'm unsure why it appeared again, but the team is looking into it.


The issue we saw before was a matter of the email headers not displaying--the email was actually there, but a player couldn't see it. If this is the case, then the emails you sent are still on the server, just not visible.


We're looking into the problem and will resolve it as quickly as possible.







How dare you question the Walrus' (and the rest of the team's) abilities SMILEY

add another hash mark to the owned by Walrus list SMILEY  lol
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#35900000141 11/22/2005 09:32:15 Re: Email not working
@ Walrus

Small update, i just got my 17 mails! Is it ok to use it further now?
Code stacking still aint working.

Stupid quote system. Prolly my firefox.
#35900000142 11/22/2005 09:41:13 Re: Email not working





00100111 wrote:
i just got my 17 mails! Is it ok to use it further now?




I'd wait for an official word.  Even after the official word, I'd wait a few days before sending anything of great value.  And I'd wait even longer (read: let others test it out SMILEY ) before sending items that can't be replaced.







Code stacking still aint working.




Can anyone else confirm this?






Stupid quote system. Prolly my firefox.





Yep, I noticed it doesn't work anymore in 1.5 RC3.  As a temporary workaround I use the IE Tab Extension when I need to quote something.

Message Edited by Chahk on 11-22-2005 12:43 PM

#35900000143 11/22/2005 09:42:33 Re: Email not working





00100111 wrote:
Code stacking still aint working.




in the update patch notes it didnt say they fixed code stacking?


no....(tell me if im blind and missed it :p)


this means that not enough of us ccr'd them and told them it was broke.


Photobucket
#35900000144 11/22/2005 09:47:53 Re: Email not working
Email is now safe to use: There was an internal issue that prevented headers from showing correctly. All emails sent this morning should now appear in the recipients' inboxes.
#35900000146 11/22/2005 09:52:36 Re: Email not working
shaun

You are blind m8 :smileywink:
It's in the patch notes. Even with a "again" behind it. :smileyhappy:

chahk

Gonna check that ie link. Thx man.

Message Edited by 00100111 on 11-22-2005 06:54 PM

#35900000147 11/22/2005 09:55:31 Re: Email not working
doh i see it now....

thats what you get for quickly rushing through it SMILEY


/slapsselfhard SMILEY


maybe that be in a quick fix?
Photobucket
#35900000148 11/22/2005 07:54:46 Re: Email not working






walrus wrote:
Note: There is a known issue with trying to email items from your Code Archive. At this time, you can select items from your Code Archive to send, but the item won't be removed from the Code Archive, it won't be delivered to the recipient, and you won't be charged the cost displayed in the Email window. This will be fixed in an upcoming patch

---------------------------------------------------------------------------------------------------------------------------


We're aware of the issues players are seeing with email at the moment and are working to resolve them. Please do not use the in-game email system until further notice.





solves your problem?
Photobucket
#35900000149 11/22/2005 08:04:19 Re: Email not working
I realize that the e-mail is broken right now, just thought I'd add another point that conflicts with Walrus' direction of use




Walrus wrote:

Addressing Email

To address your email to a single player, just type that player's name in the To: line. Names are unique across all worlds, so you don't need to worry about adding the world name.





I tried to send an email to an alternate char on another server, and to get it to at least say mail sent successfully I still had to type in  Recursion.vitasenza.  Granted, it still didn't show up in my in box, just another little glitch in the system SMILEY
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#35900000150 01/14/2006 13:42:00 Re: Email not working
You must realize the truth: There is no post. Then you will see it is not the post that has moved, only yourself.
#35900000151 01/14/2006 16:41:28 Re: Email not working
Bah.. I knew Broadcast was trouble from the second he pretended to be Neo...
Oh and this is to get his yellow awakened name away!!! It hurts my eyes as well as my head.
To many colors! It's gonna look like a circus!
#35900000152 02/19/2006 09:01:24 Re: Email not working
sometimes it lets me send items when i right click on inventory, and sometimes it dont!!! Plz Fix!!!
#35900000153 02/19/2006 09:16:19 Re: Email not working
ahh you have to be by a hardline............ Well Thanks for the system SOE, but i can't wait for the day to send multiple emails and items. Yeh id like to send Uniform to my mates as well SMILEY
#35900000154 02/19/2006 09:25:18 Re: Email not working

Multiple... attachments... needed.

Oh and an outbox, icon notification, infinate storage (rarebit said something about this happenign so yeh) and oh yes, a remade UI! What the fleg is up with those blurry *CENSORED* buttons?!

#35900000155 03/21/2006 12:22:19 Re: Email not working
Can we check this e-mail outside of the game? That would be totally kick *CENSORED*.
#35900000156 03/21/2006 14:13:37 Re: Email not working


vex5 wrote:
Can we check this e-mail outside of the game? That would be totally kick *CENSORED*.





No. You must jack into your account and select your RSI to check your email.

TekMon, The New Order
#35900000157 03/21/2006 15:20:07 Re: Email not working

Ah, nice to see this thread up again, why havnt any of the kick *CENSORED* ideas here even been addressed by devs yet?

OUTBOX!

MULTIPLE ATTACHMENTS!

NOW!

#35900000158 03/25/2006 10:24:17 Re: Email not working
Patience, grasshopper.
#35900000159 03/25/2006 19:40:20 Re: Email not working
Can this be unstickied or moved now?
#35900000160 03/26/2006 01:09:49 Re: Email not working
Is it possible to paste text into an email body?
#35900000161 11/22/2005 12:00:48 Re: The Official In Game E-Mail topic
coolicet, he means sending to his faction or crew or whatever. Not typing every name then ; and so on..
#35900000162 11/22/2005 12:05:48 Re: The Official In Game E-Mail topic





00100111 wrote:
coolicet, he means sending to his faction or crew or whatever. Not typing every name then ; and so on..





yeah i know thats why i posted walrus link. but im glad they made a thread for all.


things should get better,


i just wish they made the email system for all worlds, wich includes sending info and items SMILEY


i want my emerald glasses...
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#35900000163 11/22/2005 12:36:54 Re: The Official In Game E-Mail topic


CooliceT wrote:


i want my emerald glasses...




Me t00 !
#35900000164 11/22/2005 12:48:32 Re: The Official In Game E-Mail topic

Can we email the LET characters? SMILEY They used to have "data drops" to send them emails to, like [email protected] ^_^ Can we use the new mail system to communicate with them now? SMILEY


It would be awesome if so!!! :smileywink:


#35900000165 11/22/2005 13:01:08 Re: The Official In Game E-Mail topic
a better solution to the emerald pravea sunglasses shortage would be to just have them lootable in vector, lol.



to be honest i was anticipating being able to email across servers just
so i could have my L50 recursion character farm red frag and code abils
and clothing for all my other characters, especially the vector ones
without fear of teh gank. but of course that's not very fair to players
on vector who spent all this time building up coder characters or
marketplace factions specifically to deal with hostile farming. so i
suppose it works out for the best :robotvery-happy:

#35900000166 11/22/2005 13:21:36 Re: The Official In Game E-Mail topic
Hello all,

Do we know how long mail is stored? Is there a limit to the number of messages and items that can be kept in the mail system? Does it get automatically deleted after awhile? I would like to use it for storage to free up my code archive and inventory.

Thanks,

Kharis
#35900000167 11/22/2005 13:41:22 Re: The Official In Game E-Mail topic
I don't recall seeing an official word on using e-mail as storage space, but I'm sure they'd like to limit it (less stuff the servers have to keep track of), so I'm guessing that e-mails will eventually be deleted after they've been in the inbox for a while, but I could be totally wrong on that.  Unfortunately, we can't send anything that's not tradeable to ourselves via the e-mail system, so most of the stuff I'd like to get out of my inventory has to stay in until we get item storage (that's gotta be coming soon, right devs?  we can't keep getting item rewards unless you give us somewhere to store them).
#35900000168 11/22/2005 15:16:09 Re: The Official In Game E-Mail topic

I lost my full purity Sakura Bandana and Widow's Moor Lenses that I sent earlier on, can I get some replacements please?


SMILEY


#35900000169 11/22/2005 12:46:40 Re: The Official In Game E-Mail topic
First of all, I'd like to thank the devs for all the hard work that
went in to this patch....it has certainly paid off.  Now, on to my
problems. SMILEY



Coming from SWG, Im used to a robust and very functional email
system.  When I jacked in today I was a bit disappointed to learn
that we can only email one player at a time.  As a rank 1 captain,
it would be immensely helpful if I could email the entire faction or
crews at one time.  Also, being limited to one item per email is a
bit restrictive.  I would like to send the faction uniform out to
my faction mates, but with this system, I have to send about 6
different emails for each uniform.

#35900000170 11/22/2005 12:52:42 Re: The Official In Game E-Mail topic
Well the email system is linked to all players, so they are still "players" , give it a shot SMILEY
#35900000171 11/22/2005 15:27:42 Re: The Official In Game E-Mail topic
make that 2 ppl SMILEY