Raijinn

Kha0s , To be honest I don't know what's going to happen so we just have to wait and see.

GordonReaper101111 , Contact support and ask for me, I'll take care of it for you. Thanks Walrus! Message Edited by TSR-Joel on 08-16-2005 12:51 PM

Fragzzt , I will do my best to make sure that you all get the information that you need when it is available. Enjoy!

DaemonFlux , Thanks for the input!

PartizanAI , I'll have an update ASAP, until then I'm locking this thread.

Kaspanova , Yep we're adding all the goodies to that Links to GOOD troubleshooting and performance enhancing threads! thread so be sure to refer people to it.

sohmageek , Enjoy the forums!

machete , No worries, lest not have this happen again. :smileywink:

This list will be updated from time to time with more information, if you would like for me to add information feel free to PM me with your request. 1) Voltage/temp problems: Download MBM5 or a similar motherboard monitor app. Download PRI...

Kaspanova , Good stuff, this goes in the sticky!

Siberya Please see this post Must read before posting: How to post your System information . I need that information to help you out. Thanks!

Termite , No worries, glad it's sorted for you. Enjoy!

Peer 2.0 , Thanks for the contributions to the community. With everyone chipping in we'll have fun here as it's YOUR boards too.

ryanmcclarey , As long as it's all under the same Station account you can pay for station access today and play all your games.

Termite , No worries mate! We'll definately get this sorted for you.

[TGS]Procurator , Thanks for posting the information!

Fickey , Thanks for posting that info!

Euphraxia69 , Sit tight, I'll have an official response to this ASAP. Please no more "me too" posts.

Termite , Get back in touch with support today if they can't figure it out mention that they can consult with me.

Phinesse , Let me know if it helps then we can go from there. Thanks!

Fickey , Psst, make this post in it's own thread since it's Links to GOOD troubleshooting and performance enhancing threads! worthy. Thanks!

DeathCleric I'd check this out... Lost settings after account conversion I think this might be the answer your looking for.

AthenasBlackNe0 , We have to wait on that mate, I'll get in touch with Walrus and Brenlo for details.

Marsabus , I've been working with QA on this issue. It's a tough little bugger to replicate but I can tell you that from what I have seen this is caused by a logout corruption when the character data is saved. Contact support ASAP ask for...

Cofcos , Good to see that you got the information you needed. Enjoy!

[FA]Tbone , Good catch there, I needed to get something posted quick so I did a little copy paste action. It will be edited.

10011 , I think they did things with the verification a bit differently last night as opposed to early this morning with new builds being pushed frequently that can happen.

Folks, If you lost your game settings including macros, UI settings, or hot keys try this out to solve the issue. Go to the "C:\Program Files\Monolith Productions\The Matrix Online\Profiles" folder Look for the folder with the old account...

LongD , Yep, don't spend all your time here in the tech forums, enjoy!

LongD , Mmkay, done and thank ya!

LongD , Mmmkay...done.

Brighid , That's right, not as clear as it possibly could have been but thanks for the input.

Noj* , Interesting, I'll keep an eye on that.

LongD , LOL maybe we should add an arrow pointing down to the search bar in my sig. :smileyvery-happy:

Keiluko Please see this post Must read before posting: How to post your System information and get your system information posted here for better help. Thanks.

Peer 2.0 , Innovative way to get your "Peer" forum name in with the 2.0, I like. I'll probably talk with Walrus and Brenlo to see what can be done to help you folks out.

Othinn1 , Good to see that you got the answers that you needed. Thanks folks!

AthenasBlackNe0 , Yep we had to have everyone re-register accounts. Sorry.

LongD , Let me just chime in with the "OFFICIAL" where the search bar is.. Down there at the bottom of the forum :smileywink: | | \/

Phinesse , Typically this happens when your router does a port scan. Do you happen to have a router?

Plummet , The previous UI, macro, settings information was stored under your WB login information which is how development had that set up to begin with. Now that the system has transitioned over to SOE the login information has changed so...

Fickey , Thanks for the input on this it's definately good to have the community come together and help with these issues. If you don't see an answer here on the forums let me know so we can help out.

S0kar , /Bug is going to be switching over so that we can better track these issues so it's best to get in the habit of using the /bug now. :smileywink:

MxODraconis , No worries, you should be good to go.

origitat , No worries, enjoy!

LongD , That is correct sir.

Fickey , Hmm...funny as I didn't change that...Must be the helper monkeys working on that. I'll look into it.

MxODraconis , Actually one WBIE account can transfer to one StationID account, that's all. You'll need to have another Station login name for the other WBIE account to transfer over.

origitat , Not exactly, 30 days paid +15 days pro rate = 45 days total So about 45 days from today + the pro rated time from the previous subscription that you have with Matrix Online.

senz , I believe that may be an option in the future however it is currently not available.

Fickey , Thanks for the input!

senz , Please contact customer support in regards to this issue. We're not able to assist in account issues through the forums. Thanks!

Menos , Thanks for the input, however from what I understand it should show up under the "My Account" section of the www.station.sony.com website. Erm....just checked my account and it didn't show up. The only way to tell right now is to c...

LongD , Thanks for the input, we'll have to see what we can do with that. Thanks again!

Globin , It may be a bug in the system but I'd like for you to get in contact with customer support when you can as they can discuss account issues easier than we can on the forums here. Thanks!

N1KO , Sorry to hear that, we'll see what we can do to help out.

LongD , I'm happy to work with you on as many of these issues as I can. Let me know and I'll do what I can to help.

LongD , Thanks for the suggestions mate!

Termite , No worries we'll get it done mate. Relax and enjoy.

UK Players who Paid by Global Collect and is now "Provisionally Expired" - Explained Lost Settings after account conversion What to try when all else fails The standard MxO Fix (For Login Issues) Guide to a better driver for your video car...