Will this run MxO Well?

87 posts · 2008-06-02 21:40:56 to 2008-07-24 16:10:39

#36300472649 06/28/2008 23:27:38 Re:Will this run MxO Well?
Well that sucks. D: I'm sorry. SMILEY If it makes you fell any better, my last computer I built online, waited like a month, was really exited cracked open the box. I picked up the cpu. I noticed it was light... really, really light. So I got a screw driver and popped the case open, and there was nothing in, just an empty case.  they forgot to put it together. LOL SMILEY
#36300472695 06/29/2008 04:58:38 Re:Will this run MxO Well?
Nariko1 wrote:
Well that sucks. D: I'm sorry. SMILEY" /> If it makes you fell any better, my last computer I built online, waited like a month, was really exited cracked open the box. I picked up the cpu. I noticed it was light... really, really light. So I got a screw driver and popped the case open, and there was nothing in, just an empty case.  they forgot to put it together. LOL SMILEY" />

That wouldn't have been a 'lol' moment for me.  More a 'computer take flight from window' moment.
#36300472999 06/30/2008 00:46:58 Re:Will this run MxO Well?
Phluff... if the PSU was dead there's typically two things that cause that:
  1. overload - the psu might have been switched to the wrong voltage or the local power surged and blew it. Make sure your screen runs from it's own power socket on the wall... don't chain it off the PC (when everything starts up the surge can trip fuses). If this is the case the motherboard may also be damaged from overvoltage. Get them to check it throughly.
  2. damage - dropping in transit often cracks things that then blow when powered up. If this has hapened the HardDrives may be damaged. Run a full hardrive scan when you get themachine back and if the drives are dodgy get them to replace them. If you wait they won't accept liability.
It could be worse... you could have just spent a month waiting on an $8000 Rack-mount UPS (and had two major projects waiting because of the delay)... only to have it arrive with a huge hole in it thanks to a careless forklift driver. Honestly, how do you not notice a 4 inch hole with battery acid leaking out?!

Well good luck. I hope it all works out ok. SMILEY
#36300473003 06/30/2008 01:03:18 Re:Will this run MxO Well?
phi wrote:
Phluff... if the PSU was dead there's typically two things that cause that:
  1. overload - the psu might have been switched to the wrong voltage or the local power surged and blew it. Make sure your screen runs from it's own power socket on the wall... don't chain it off the PC (when everything starts up the surge can trip fuses). If this is the case the motherboard may also be damaged from overvoltage. Get them to check it throughly.
  2. damage - dropping in transit often cracks things that then blow when powered up. If this has hapened the HardDrives may be damaged. Run a full hardrive scan when you get themachine back and if the drives are dodgy get them to replace them. If you wait they won't accept liability.
It could be worse... you could have just spent a month waiting on an $8000 Rack-mount UPS (and had two major projects waiting because of the delay)... only to have it arrive with a huge hole in it thanks to a careless forklift driver. Honestly, how do you not notice a 4 inch hole with battery acid leaking out?!

Well good luck. I hope it all works out ok. SMILEY" />
Thanks Phi... great advice about the power.  The other thing I'm upset about is that they are just sending me a new power supply, and WE have to do the labor to swap it out.... and phrom what I hear, it's not that easy. *sigh*   So, I won't even know if the mother board and hard drives are ok. :/  In the mean time, the new computer is just sitting on the dining room table staring at me. =(


*just more worry and nail biting*


#36300473144 06/30/2008 12:25:05 Re:Will this run MxO Well?
@phi - Yes. That's exactly how it should be.

Phluff - Ouch. Talk about anti-climactic. I also have a terrible history of having power supplies die out on me; but on a brand new system, that's even worse.

My deepest condolences. May your hardware swap be as painless as possible.
#36300473149 06/30/2008 12:35:17 Re:Will this run MxO Well?
TSR-KenC wrote:
@phi - Yes. That's exactly how it should be.

Phluff - Ouch. Talk about anti-climactic. I also have a terrible history of having power supplies die out on me; but on a brand new system, that's even worse.

My deepest condolences. May your hardware swap be as painless as possible.

Thank you Ken SMILEY   ...maybe it was women's intuition.  I knew something was going to go wrong. *sigh*

#36300473241 06/30/2008 14:34:24 Re:Will this run MxO Well?
The main things to remember when replacing the PSU are:
  1. Don't tidy the wires until after it's all pluged together.4
  2. When tiding the wires (to increase accessability and air-flow) make sure to keep them clear of fans and harddrives. They stop fans and melt on HDDs.
  3. Buy some cheep zip-ties to tidy the wires, you can always cut them off if you need to. Rubber-bands deteriorate and break very quickly inside a PC case. 
  4. Make sure that if there is a voltage switch on the back of the PSU that it is set correctly. If you have it set for the wrong voltage you will blow up your PC components (yes, really, BANG! explosions and smoke)
#36300473245 06/30/2008 14:38:57 Re:Will this run MxO Well?
phi wrote:
The main things to remember when replacing the PSU are:
  1. Don't tidy the wires until after it's all pluged together.4
  2. When tiding the wires (to increase accessability and air-flow) make sure to keep them clear of fans and harddrives. They stop fans and melt on HDDs.
  3. Buy some cheep zip-ties to tidy the wires, you can always cut them off if you need to. Rubber-bands deteriorate and break very quickly inside a PC case. 
  4. Make sure that if there is a voltage switch on the back of the PSU that it is set correctly. If you have it set for the wrong voltage you will blow up your PC components (yes, really, BANG! explosions and smoke)

Thank you Phi!  Will phollow this info! SMILEY

SMILEY SMILEY  ...oh lawd help me. 

#36300473532 07/01/2008 11:39:20 Re:Will this run MxO Well?
Phluff wrote:
Called tech supprt, did a test on the power supply.
It's dead.  Power supply is dead. Completely dead.

They are shipping me a new power supply on Monday.  I should have it Wednesday or Thursday, then we have to swap it out.




Phluff is sad.  Really Really Sad.
and... extremely phrustrated.  =( =( =(
I'm so so sorry Phluff.
#36300473541 07/01/2008 12:19:26 Re:Will this run MxO Well?
I'm so mad now I could spit. SMILEY


The $200 Xion pwr supply that I originally ordered with the system is out of stock.
They won't have anymore till July 16th.
They offered to send (today) a substitute one instead... fine....
Until I realized the sub is a much cheaper $99 one.
So they said they would send the original on the 16th, and I could swap out again.

NOOOOO!  I'm not doing this TWICE.  SMILEY

I've been on the phone with them for an hour and a half.
Phinally I conviced them to send an equal or better value pwr supply instead.

Let me tell ya.. it took 3 phone calls, and three people to make them understand why, what they had proposed was WRONG.

Not to mention I paid $19 EXTRA phor professional wiring to begin with...  they can't refund that... period.


In the end (I think) ...I'm ok with it.

This is the power supply they are 'now' sending today, via 2 day air:  Ultra X3 800w

Phrom the looks of it... it's cables are modular, and it should be easier to swap out... can someone confirm this?  Any other advice on swapping this out would be extremely helpful.



*GRUMBLE GRUMBLE*






#36300473713 07/01/2008 22:06:48 Re:Will this run MxO Well?
Phluff wrote:
I'm so mad now I could spit. SMILEY


The $200 Xion pwr supply that I originally ordered with the system is out of stock.
They won't have anymore till July 16th.
They offered to send (today) a substitute one instead... fine....
Until I realized the sub is a much cheaper $99 one.
So they said they would send the original on the 16th, and I could swap out again.

NOOOOO!  I'm not doing this TWICE.  SMILEY

I've been on the phone with them for an hour and a half.
Phinally I conviced them to send an equal or better value pwr supply instead.

Let me tell ya.. it took 3 phone calls, and three people to make them understand why, what they had proposed was WRONG.

Not to mention I paid $19 EXTRA phor professional wiring to begin with...  they can't refund that... period.


In the end (I think) ...I'm ok with it.

This is the power supply they are 'now' sending today, via 2 day air:  Ultra X3 800w

Phrom the looks of it... it's cables are modular, and it should be easier to swap out... can someone confirm this?  Any other advice on swapping this out would be extremely helpful.



*GRUMBLE GRUMBLE*

That doesn't sound kosher. I'm not 100% down with US Consumer Protection law but the way it stands in Australia, if a company charges you for say, professional cabling, and cables in a faulty part, then the cabling is damaged by the faulty part. The product supplied was faulty and they are REQUIRED (regardless of store based 14 day policies etc) to either repair, replace with equivalent or better or refund the product.

A quick call to the consumer rights council (or whatever your local equivalent is) and they will send you your rights as a consumer. Mention that to the supplier and they will poop their pants and supply you with the right stuff.
Because it's the consumer rights council that will sue them... not you.

So it depends. Did you buy the system as a whole, or did you buy it as parts and purchase the assembly separately? If the assembly is part of the same order then for all intensive legal purposes it's a single product.
If not then the faulty part damaged the professional wiring product and is an incidental cost.

Whatever the result I suggest a call to your local consumer rights organisation.

NO MERCY FOR DODGY, HALF-ASSED SUPPLIERS.

And yes the new one has modular cables.

(in future may I suggest you try ThermalTake products for solid reliability)
#36300473716 07/01/2008 22:35:53 Re:Will this run MxO Well?
ULTRA power supplies are good, they've never failed me in the past.
#36300473760 07/02/2008 05:12:45 Re:Will this run MxO Well?
Kybutra wrote:
ULTRA power supplies are good, they've never failed me in the past.
Stares for a moment, then stares at the pile of dead ULTRAs in the back of the tech shop
If you go ULTRA, make sure when you get it, its heavy.  Light = Piece of Poo.

If you have to get something good and locally (as a fellow Texan I can't help but throw our store chain out there :p ), my Core 2 Duo 6750, 8800GT SLI, RAID 0 system runs on this just fine.
#36300473908 07/02/2008 13:00:42 Re:Will this run MxO Well?
Thanks all... the new pwr supply sent via Phed Ex, is due to arrive tomorrow.  Will be installing tomorrow night.  If all goes well, I'll be happy.  If it doesn't.... I'm not gonna mess around, and the WHOLE thing is going back, and I'll buy somewhere else.

Something tells me this is not the end... I hate that pheeling. SMILEY



#36300474452 07/03/2008 15:43:23 Re:Will this run MxO Well?
Phluff wrote:
Thanks all... the new pwr supply sent via Phed Ex, is due to arrive tomorrow.  Will be installing tomorrow night.  If all goes well, I'll be happy.  If it doesn't.... I'm not gonna mess around, and the WHOLE thing is going back, and I'll buy somewhere else.

Something tells me this is not the end... I hate that pheeling. SMILEY" />




I demand good news for once for your sake!

(Also, could you send a PM my way for something unrelated?)
#36300474616 07/04/2008 01:14:25 Re:Will this run MxO Well?
TSR-KenC wrote:
Phluff wrote:
Thanks all... the new pwr supply sent via Phed Ex, is due to arrive tomorrow.  Will be installing tomorrow night.  If all goes well, I'll be happy.  If it doesn't.... I'm not gonna mess around, and the WHOLE thing is going back, and I'll buy somewhere else.

Something tells me this is not the end... I hate that pheeling. SMILEY<img mce_tsrc=" />




I demand good news for once for your sake!

(Also, could you send a PM my way for something unrelated?)

Thanks Ken... sent you a pm. SMILEY

And your demand didn't do any good... SMILEY

*sigh*

Installed new (really nice!) power supply.  I highly recommend the Ultra X3.  The cables were amazing.

Powered her up.  Same problem.  Only ran a phew seconds.

Called tech support, did lots of new tests (for hours) and decided the mother board was phried.  Don't know why, don't know how, maybe during shipping.

They gave me 3 options:
1. Send it in phor repair (well take no less than 3 weeks)
2. Send me a replacement mother board, and 'I' swap it out.  (uh..... no.) o.O
3. Or send the WHOLE system back phor a phull refund.

I chose option 3.  It's going on the UPS truck Monday.... enough is enough.

Now I get to start all over again... any suggestions of where I should start now?? SMILEY


But wait..........................there's more:

During all the tests, we used the monitor from my husbands computer.
When we were all done, he connected it back up to his computer.
Turned it on.
It won't boot up.... no clue what's wrong.
It's very old (like 8 or 9 years).
He's going to get my current one, once I get a new one.  That was the plan... looks like it didn't happen in time.





















Happy July 4th.




I don't pheel so good now....
I'm goin to bed... it's been a long night, and we have a BIG day with a BIG party planned here.
Not going to think about computers at all phor a couple of days.  SMILEY




#36300474627 07/04/2008 03:21:17 Re:Will this run MxO Well?
SMILEY What's going on in this world? Every computer breaks the last few weeks. :\ I'm sorry Phluff. Have fun at your party.
#36300477295 07/11/2008 15:55:21 Re:Will this run MxO Well?

Yes, I am still in computer hell.

Waiting phor my refund phrom CyberpowerPC.  I shipped the computer back to them this past Monday.  They say they will reverse the charges to my credit card this coming Monday or Tuesday. (they received the whole system back yesterday, Thursday)  When I talked to them today, they first said they couldn't reverse the charges for another 5 to 10 business days............. I think I had a cow.  Now it will be done in 1 or 2 business days.

So... now, I'm most likely going to order one from IBuyPower.com  (VERY similar to the one I ordered before with CyberPowerPC) but...

I'd like to ask if anyone has, or knows anything about the new ATI Radeon 4870 or 4850 (4800 series).  Has it been proven to work well with MxO?

Thank you!

#36300477298 07/11/2008 16:19:18 Will this run MxO Well?
I can't say proven, but if they hold true to similarities with the 3850/3870, you shouldn't have issues with those cards, other than typical Vista MxO issues if you get Vista.
#36300477299 07/11/2008 16:29:51 Will this run MxO Well?
LtCmdr_Tsusai wrote:
I can't say proven, but if they hold true to similarities with the 3850/3870, you shouldn't have issues with those cards, other than typical Vista MxO issues if you get Vista.


Thanks SMILEY  ...and I'm definitely Not getting Vista. SMILEY

I still may stick with the 3870, was just curious about the 4800 series, since they just came out.  Neither company had them available till now.  I'm thinking it might not be a good idea to try something that new when I know the 3800 series are ok.

#36300477967 07/13/2008 17:04:44 Re:Will this run MxO Well?
Well it finally happened. I put the wrong cd in my PC and the linux auto installer killed my MBR and MFT. (PC = Dead)

2 days later and I'm reinstalled, restored form backup and updated.

So if it makes you pheel any better phluff, It's not your fault... The cosmos just has it in for computers at the moment.
#36300478034 07/13/2008 22:34:12 Re:Will this run MxO Well?
So sorry Phi =(  ...I'm starting to think computers hate people with names beginning with Ph.  =(

I'm starting over now with system #2  (No one better say 3rd time's the charm) =P  My husband's computer is still on the phritz too, I have a guy at work looking at his.  I doubt it can be saved, so we're sharing mine until my new one comes in... then he will get the one I'm using now.

Ordered my new one (again) >.> ....yesterday.  Should receive it some time around the 24th of the month.  Returned the CyberPowerPC phor a phull refund, and ordered a different one through IBuyPower.  Everything is basically the same except I went ahead and got 4 gigs of Ram, a much better life time warranty pwr supply, and this case.  Also paid about $50 more for a 3 day build time instead of the normal 5 to 10 days.




#36300478148 07/14/2008 10:17:11 Re:Will this run MxO Well?
Ooooo pretty colors on the PC. SMILEY
#36300481189 07/22/2008 16:09:32 Re:Will this run MxO Well?

New computer was delivered today at work.

It's loaded in the back of my car.

I'm leaving to go home now... set it up.... plug it in.... and see if this one works. >.>

*Knocks on wood*

#36300481192 07/22/2008 16:14:30 Re:Re:Will this run MxO Well?
Phluff wrote:

New computer was delivered today at work.

It's loaded in the back of my car.

I'm leaving to go home now... set it up.... plug it in.... and see if this one works. >.>

*Knocks on wood*


Woo!

Cmon...no major screwups this time!  (on their part, not yours SMILEY)
#36300481296 07/22/2008 23:29:15 Re:Will this run MxO Well?
Computer is phine.
But Microsoft is not.

Everything started out good. Loaded a bunch of software, virus protection, did the windows update.
Activated the copy of Windows XP, and it accepted.
Then rebooted.

Soooo

Now it's a nice blue glowing paper weight. SMILEY

This is my problem:  http://support.microsoft.com/defaul...Ben-us%3B312295
This article contains information to help you resolve a Windows product activation problem. You may be prompted to activate Windows every time that you start the computer. You experience this problem even if you have already activated Windows. This article describes how to remove a script that may interfere with Windows activation. To do this, you must start the computer in safe mode, modify the Windows registry, and then restore the Windows product activation file. Then, you can reactivate Windows. After you follow these steps, you are no longer prompted to activate Windows when you start the computer.



I could phollow the instructions in that link if I could get the thing to boot in safe mode.
Which is supposed to be by tapping F8 during startup.  But nothing happens when I do that.


Any idea how else I can get it to boot in safe mode???
Or how I can get to the Windows Advanced Options screen???

I've been trying for the last two hours.  I can get into the bios by hitting 'Del'
But F8 won't get it to the Windows Advanced Options screen.... to boot in safe mode.



#36300481338 07/23/2008 04:09:20 Re:Will this run MxO Well?
Although this isn't an exact science. SMILEY

Just randomly hit the F keys at startup, one of them is usually the correct one. I had the same problem once, Mine was F5
#36300481350 07/23/2008 06:03:42 Re:Will this run MxO Well?
F5 is the Bios key for me.

EDIT: Try F7 it might work too.
#36300481360 07/23/2008 07:33:38 Re:Will this run MxO Well?

I tried them all!  lol

None of the 'Ph'  keys did anything... because maybe they didn't work?  Yeah.  o.O

So then I decided to plug in an old PS2 keyboard.... and 'Ph8' worked like a charm.  Yay!  SMILEY  (I know it doesn't make sense)

Went through the microsoft instructions to correct the 'activation loop' problem.  (which is so common, they developed an easy tool for it)  It went through the motions ok, but ...I still have the problem.  Then I got a couple of hours of sleep. lol

I'm calling the PC manufacturer as soon as they open in a phew minutes.  I'll probably have to reinstall windows.

I'm thinking I was not meant to have a new computer.  SMILEY

#36300481381 07/23/2008 10:41:59 Re:Will this run MxO Well?
...

A Kill Bill quote comes to mind: "You didn't think it was going to be easy, did you?"


You'll overcome eventually! Keep us updated.
#36300481472 07/23/2008 15:02:59 Re:Will this run MxO Well?

phinally!!!!!!!!!!!!!!!!!!!!  ^_^

#36300481508 07/23/2008 16:05:52 Re:Will this run MxO Well?
*hears organ music play and lightning strike somewhere*
#36300481523 07/23/2008 16:22:52 Re:Will this run MxO Well?
Phantastic! SMILEY
#36300481728 07/24/2008 06:03:36 Re:Will this run MxO Well?
YAY! Glad it's working.
It looks good and that's a very ... patriotic ... table cloth and decorations. SMILEY

I've been away for a few days. (Business trips suck)

For future reference, the F8 problem is caused because before windows loads your USB keyboard isn booted. The motherboard can use a PS2 keyboard and mouse natively. As far as the bootloader was concerned, you didn't kave a keyboard plugged in.
In most modern BIOS settings is one for "USB Keyboard" (set it to "yes" . That will let the computer use the USB Keyboard before Windows is loaded.
#36300481776 07/24/2008 09:59:58 Re:Re:Will this run MxO Well?
phi wrote:
YAY! Glad it's working.
It looks good and that's a very ... patriotic ... table cloth and decorations. SMILEY

my god... you have no idea. I never told you I was color blind did I? Well not really color blind, just the colors red white and blue have been burned into my retnas so everything looks like uncle sam's fun land.
#36300481884 07/24/2008 16:03:03 Re:Will this run MxO Well?
Yay! At last! I'll see you inside. SMILEY
#36300481888 07/24/2008 16:10:39 Re:Re:Will this run MxO Well?
phi wrote:
YAY! Glad it's working.
It looks good and that's a very ... patriotic ... table cloth and decorations. SMILEY

I've been away for a few days. (Business trips suck)

For future reference, the F8 problem is caused because before windows loads your USB keyboard isn booted. The motherboard can use a PS2 keyboard and mouse natively. As far as the bootloader was concerned, you didn't kave a keyboard plugged in.
In most modern BIOS settings is one for "USB Keyboard" (set it to "yes" . That will let the computer use the USB Keyboard before Windows is loaded.


Thanks Phi!  Wow... now the Ph8 problem phinally makes sense. o.O

And yep, whole house is red white and blue, all year round, inside and out. SMILEY  We even keep our Christmas tree up year round (it's all patriotic decorations, so it works phor July Phorth too. SMILEY )

And to complete this thread... hopefully. lol:

I logged into MxO late last night phor the phirst time on the new puter, and it runs smoooooth as silk, NO lag, all on the highest graphic settings!  EVEN in the dense node phield in Creston!  WOOT!  Now I can really play with those user opts! SMILEY  Even HL to HL takes a 'split' second, and I could go on and on and on about all the details I can see now, that I've never seen before. SMILEY

Thanks ALL for your help during this ...trying time. o.O  And thank you phor listening to me whine about it. ^_^

/phormalcurtsey