Answer from SOE on Trial in other games

31 posts · 2009-06-03 13:39:12 to 2009-06-05 08:57:09

#36300562846 06/03/2009 13:39:12 Answer from SOE on Trial in other games

Okay, my factionmates and I have been bugging soe and we got some answers.

1.) You need to download the station launcher to get the other games.

2.) SOE is working to upgrade everyone's account to a station access pass. However, its taking a while. They should all be activated within the next couple days.

3.) Pirates of the Burning Sea and PlanetSide are NOT going to be available to us. We WILL have access to EQ, EQ II, and SWG.

4.) The Access should start soon, and it will run for 60 days.

We got this from a phone conversation, an email, and a live chat.

Here is the live chat:

Initial Question: Hi, MXO players were supposed to get the station access pass for us to try out new games since MXO is closing. It seems that on the station launcher I have EQ and EQII, and possibly SWG but not pirates or planetside, or vanguard. I had a few questions regaurding this whole thing.

TSR Joseph H.: Hi, my name is TSR Joseph H.. Please allow me a few moments to read your question.
 Mercio: Sorry you're probably dealing with this question alot.
TSR Joseph H.: they have not unlocked everything yet, but Pirates and Planet side are not going to be available
 Mercio: Okay
 Mercio: Any reason why not?
 Mercio: Or is that just what they decided to give us?
***He went afk for 10 minutes here in the middle of our conversation***

 Mercio: Still here? Mercio: Hello?
 Mercio: I have another question if you can come back.
***Still another 4 minutes later***

TSR Joseph H.: one moment

***Two minutes later***
TSR Joseph H.: and what is the question?
 Mercio: I recently (like two days ago) did the trial for SWG to download the game
 Mercio: could you tell me if swg is still on the trial, or if I'm on the full trial
 Mercio: full game*
TSR Joseph H.: full game and all the expansions also
 Mercio: Okay great. And so I will have the station access (atleast for SWG, EQ, and EQII) for 2 months?
TSR Joseph H.: yes
TSR Joseph H.: 60 days
 Mercio: Okay that'll do it. Thanks for your time, Joseph.


#36300562859 06/03/2009 14:10:00 Re:Answer from SOE on Trial in other games

Thanks for posting that, Mercio.

FYI: Full accounts for Free Realms are also included in the 60 day trials for MxO subscribers.

#36300562863 06/03/2009 14:15:44 Re:Answer from SOE on Trial in other games

No Pirates OR Planetside?

Then it's not really a Station pass...

You just never know if you're RP wife is a psychologically insane IC axe murderer. :/
#36300562864 06/03/2009 14:18:22 Re:Re:Answer from SOE on Trial in other games

Walrus wrote:

Thanks for posting that, Mercio.

FYI: Full accounts for Free Realms are also included in the 60 day trials for MxO subscribers.

i want! SMILEY

#36300562866 06/03/2009 14:27:02 Re:Re:Answer from SOE on Trial in other games

Walrus wrote:

Thanks for posting that, Mercio.

FYI: Full accounts for Free Realms are also included in the 60 day trials for MxO subscribers.


No Problem, Walrus!


#36300562879 06/03/2009 14:53:00 Re:Answer from SOE on Trial in other games

do we still have to pay for july of mxo my account info says next billing date is july 1st

-------------------------------
10/12/07 - 01/09/09 Good fight
#36300562950 06/03/2009 17:41:30 Re:Answer from SOE on Trial in other games

Pirates is offering a 14 day trial btw, which I havent noticed before.  While fishing around on the SOE sites its on the banner ad in some places.  I signed up for the trial which I might play around with after July 31st.

I'm kinda sad Pirates and PS wont be available, those were the two that I was considering checking out SMILEY

#36300562951 06/03/2009 17:42:58 Re:Re:Re:Answer from SOE on Trial in other games

ChloeAnn wrote:

Walrus wrote:

Thanks for posting that, Mercio.

FYI: Full accounts for Free Realms are also included in the 60 day trials for MxO subscribers.

i want!

#36300562971 06/03/2009 18:41:56 Re:Answer from SOE on Trial in other games

Perhaps PS and Pirates are next up on the chopping block lol

Unfortunately I still don't have access. I'm guessing they underestimated how many people would resub to see the game end. Probably thought they'd only have to go in and work magic on 50 accounts, and suddenly they have to deal with a few hundred.

#36300562984 06/03/2009 19:03:35 Re:Answer from SOE on Trial in other games

it looks like Joseph H is a one man army today i was in support with him just and nice to see someone posted about it SMILEY

#36300562987 06/03/2009 19:13:39 Re:Answer from SOE on Trial in other games

One of my former MxO-playing friends is currently playing Pirates, and I was hoping to join him for a little while and check it out.

Is there an official reason as to why we're not going to be given access to that or Planetside...?

- Void

Recursion: n - See Recursion.
Void's Sig
#36300562990 06/03/2009 19:14:55 Re:Re:Answer from SOE on Trial in other games

Null

#36300563059 06/03/2009 20:14:41 Re:Answer from SOE on Trial in other games

Seeing as how FR launches from it's own website and, to my knowledge, isn't even compatible with the Station Launcher how does one go about getting their FR account upgraded to a full members account with this.. compensation we're receving?

#36300563069 06/03/2009 20:20:28 Re:Answer from SOE on Trial in other games

I don't know what just happened but I just lost my Matrix Online Subscription...I can't log in through Station Launcher or stand alone MxO client

#36300563070 06/03/2009 20:20:59 Re:Re:Answer from SOE on Trial in other games

Shinryu wrote:

Seeing as how FR launches from it's own website and, to my knowledge, isn't even compatible with the Station Launcher how does one go about getting their FR account upgraded to a full members account with this.. compensation we're receving?


use the same account info as mxo to sign in?

#36300563073 06/03/2009 20:21:24 Re:Re:Answer from SOE on Trial in other games

Outlaw wrote:

I don't know what just happened but I just lost my Matrix Online Subscription...I can't log in through Station Launcher or stand alone MxO client

http://forums.station.sony.com/mxo/..._id=36300028924
  http://forums.station.sony.com/mxo/..._id=36300028924
  http://forums.station.sony.com/mxo/..._id=36300028924
  http://forums.station.sony.com/mxo/..._id=36300028924
  http://forums.station.sony.com/mxo/..._id=36300028924
  http://forums.station.sony.com/mxo/..._id=36300028924
  http://forums.station.sony.com/mxo/..._id=36300028924
  http://forums.station.sony.com/mxo/..._id=36300028924
  http://forums.station.sony.com/mxo/..._id=36300028924
  http://forums.station.sony.com/mxo/..._id=36300028924
  http://forums.station.sony.com/mxo/..._id=36300028924
  http://forums.station.sony.com/mxo/..._id=36300028924
  http://forums.station.sony.com/mxo/..._id=36300028924
  http://forums.station.sony.com/mxo/..._id=36300028924
  http://forums.station.sony.com/mxo/..._id=36300028924
  http://forums.station.sony.com/mxo/..._id=36300028924
  http://forums.station.sony.com/mxo/..._id=36300028924
  http://forums.station.sony.com/mxo/..._id=36300028924
  http://forums.station.sony.com/mxo/..._id=36300028924
  http://forums.station.sony.com/mxo/..._id=36300028924
  http://forums.station.sony.com/mxo/..._id=36300028924

.
#36300563080 06/03/2009 20:24:22 Re:Re:Re:Answer from SOE on Trial in other games

GodTier wrote:

Outlaw wrote:

I don't know what just happened but I just lost my Matrix Online Subscription...I can't log in through Station Launcher or stand alone MxO client

http://forums.station.sony.com/mxo/..._id=36300028924
  http://forums.station.sony.com/mxo/..._id=36300028924
  http://forums.station.sony.com/mxo/..._id=36300028924
  http://forums.station.sony.com/mxo/..._id=36300028924
  http://forums.station.sony.com/mxo/..._id=36300028924
  http://forums.station.sony.com/mxo/..._id=36300028924
  http://forums.station.sony.com/mxo/..._id=36300028924
  http://forums.station.sony.com/mxo/..._id=36300028924
  http://forums.station.sony.com/mxo/..._id=36300028924
  http://forums.station.sony.com/mxo/..._id=36300028924
  http://forums.station.sony.com/mxo/..._id=36300028924
  http://forums.station.sony.com/mxo/..._id=36300028924
  http://forums.station.sony.com/mxo/..._id=36300028924
  http://forums.station.sony.com/mxo/..._id=36300028924
  http://forums.station.sony.com/mxo/..._id=36300028924
  http://forums.station.sony.com/mxo/..._id=36300028924
  http://forums.station.sony.com/mxo/..._id=36300028924
  http://forums.station.sony.com/mxo/..._id=36300028924
  http://forums.station.sony.com/mxo/..._id=36300028924
  http://forums.station.sony.com/mxo/..._id=36300028924
  http://forums.station.sony.com/mxo/..._id=36300028924

Haha, one time is sufficient...

#36300563125 06/03/2009 21:12:46 Re:Answer from SOE on Trial in other games

Questio @ Walrus : When are our accounts back available?

And Free Realms is included too,means i have the Premium Access for 2 month like?

#36300563127 06/03/2009 21:15:06 Re:Answer from SOE on Trial in other games

Honestly, why in the world would you consider playing more SOE games?

Masochists.

#36300563134 06/03/2009 21:25:57 Re:Answer from SOE on Trial in other games

SicFaith..no i HAD played Free-Realms, some weeks ago, but only for some days (after that i see that SOE has forgot to make a long time sense in the game SMILEY).

So its not very interesting for me , and no i am not playing Free Realms any longer (and the same to other SOE Games, which i never was interested in ).

I only wanted to know that, not more.

#36300563209 06/04/2009 01:37:28 Re:Answer from SOE on Trial in other games

Apprently if you re-subed when you eventually got around to reading the anoucnement you dont get SOE station pass either, I had a rather inept conversation with support that basicvally said they could refund me and I woudlnt have any game time leftSMILEY I think he said after May 27th?SMILEY

And thanks Walrus, i am sure we definatly the target market for Free Realms and not pirtates/planetside, do SOE actually want to keep us as customers?(Not that they will for most of us)

#36300563211 06/04/2009 01:39:35 Re:Answer from SOE on Trial in other games

RetroX wrote:

Apprently if you re-subed when you eventually got around to reading the anoucnement you dont get SOE station pass either, I had a rather inept conversation with support that basicvally said they could refund me and I woudlnt have any game time left I think he said after May 27th?

And thanks Walrus, i am sure we definatly the target market for Free Realms and not pirtates/planetside, do SOE actually want to keep us as customers?(Not that they will for most of us)

It seems like SOE is making d@mn sure we don't use their products ever again.

#36300563549 06/04/2009 10:13:40 Re:Re:Answer from SOE on Trial in other games

MetaLogic wrote:

RetroX wrote:

Apprently if you re-subed when you eventually got around to reading the anoucnement you dont get SOE station pass either, I had a rather inept conversation with support that basicvally said they could refund me and I woudlnt have any game time left I think he said after May 27th?

And thanks Walrus, i am sure we definatly the target market for Free Realms and not pirtates/planetside, do SOE actually want to keep us as customers?(Not that they will for most of us)

It seems like SOE is making d@mn sure we don't use their products ever again.

Yep. Funny how we're supposed to be on trial for a few other games of theirs and can't even access our own game.

#36300563621 06/04/2009 10:59:52 Re:Answer from SOE on Trial in other games

Gf.

#36300564138 06/04/2009 16:30:23 Re:Answer from SOE on Trial in other games

Hope this is next on the list to get dealt with once they let us all in MxO.

#36300564156 06/04/2009 16:43:29 Re:Answer from SOE on Trial in other games

It baffles me why you would want to continue to give SOE money after they close down your game.

SOE can take their Station Pass and shove it up their .... I've played MxO since beta, have never quit, and have multiple accounts active at all times. I have given them thousands of dollars all while they treat us like **it. I'm glad the games closing. I can save some money and play a game for a company that actually might want my money.

SOE should have just said you can't play MxO alone, you have to pay a Station Pass, they would have gotten 5 more $ out of everyone and just moved it to one server. Shut down the forums and made us use the Station ones. Move Virrago to another game run MxO on life support. Everyone would complain, but it's what we've been doing forever.  So it must be something else. WB wanted more money for licensing or something.

I say F SOE and F WB. Lucas Arts and Bioware can be my new daddies.

#36300564177 06/04/2009 16:57:52 Re:Re:Answer from SOE on Trial in other games

Premier wrote:

Lucas Arts and Bioware can be my new daddies.

/sign

#36300564181 06/04/2009 17:01:57 Re:Answer from SOE on Trial in other games

I'm not necessarily going to pay for other SOE games, but I'd like some free time.

I'm still leery on Lucas Arts too, they were the ones that pushed for NGE to be made.

#36300564283 06/04/2009 18:39:55 Answer from SOE on Trial in other games| Close Firefox and it will get rid of Authenticating Error!!

Close Firefox and it will get rid of the Authenticating Error!


#36300564478 06/05/2009 06:01:24 Re:Re:Answer from SOE on Trial in other games

Walrus wrote:

Thanks for posting that, Mercio.

FYI: Full accounts for Free Realms are also included in the 60 day trials for MxO subscribers.

Walrus,

What are the possibility of Beta Keys for DC online?

Cheers

RedPillRunner - A Red Pill Blog

Interphacegame.co.uk - Free copy of Interphace, the bluetooth multiplayer game for your mobile phone, available here.

"The Matrix Online :- For People who think reality sucks!"
#36300564515 06/05/2009 08:57:09 Re:Re:Re:Answer from SOE on Trial in other games

Phoenix_Dfire wrote:

Walrus wrote:

Thanks for posting that, Mercio.

FYI: Full accounts for Free Realms are also included in the 60 day trials for MxO subscribers.

Walrus,

What are the possibility of Beta Keys for DC online?

Cheers

The Agency and DCUO don't come out until next year, so probably not a very high chance. The Agency is more likely just cuz Walrus is producer for the game.

edit: Oh it looks like we have our two month thing activated now