30 posts · 2008-10-22 11:39:54 to 2008-10-22 17:08:18
I've read about this error around, and i see that should be just a problem when updating the game. The facts are two:
1 actually i don't read about any server update, just a forum update for today
2 It's lasting since 3 hours and more
So i ask here: is there a server update atm? servers are down for all the community or is that a problem just for me?
No problems at this end, popped in and out myself just now in fact!
I also have been getting this message and was told by live chat that it shouldn't last for more than 15-30 minutes and it's been over 4 hours. Does anyone have any real information concerning if this is happening to everyone or how to correct this problem?
i got the same problem and tryied to pathc and bla bla bla for like 2 hours and still not working so i reinstalled the game and it worked once untill i logged out and then it updated and now same problem...
when i go to the luncher in the mxo folder and go tru there it says that its corrupted files and want me to do a virus scan...
At least i see i'm not the only one experiencing this, even if earing about viruses and of peaple who is loggin in without any problem makes me a bit worried. I hope SOE will set it up soon.
I also can't log in. The launcher supposedly updated the game and now it says I have the wrong version.
This sounds like an issue that occurs when trying to log in on Thursday when the servers get their weekly maintenance, it usually clears up when the severs (The three world servers plus the authentication server) get turned back on or made accessible. Can't understand why it's happening now. Again I try to log in and I've not experienced any issues. /shrug
I have the same error.
I am going to update my browsers to see if that does something. After that, guess I will read a book. /shrug
The support button leads to a failed operation so hopefully SOE realizes there is a big problem for some people.
piff..
redownloading and installing for the 2nd time now and hopeing for a working version...
but iam like 100% sure it wont work but i must try...
i been waiting all day at work to come home to my lovely mxo and now it wont work /cries
Maybe its a vista problem?
I do not have vista but xp, but maybe that's a single server problem? I see Vinia is of syntax server, i'm on vector, maybe that's just for vector users. Donno...
I got one error, but since then I've been able to log in. Have you tried this again?
I've been receiving this error since 9:30 am this morning (EST) Well...now it's five to 5:00 pm and STILL NOTHING!! Will sony refund me for this missed day? :p
-Vestaloyne
Rarebit wrote:
I got one error, but since then I've been able to log in. Have you tried this again?
i tried about 20-30 times tru the station luncher and got the same msg...
tried to patch the game 4-5 time tru the mxo folder luncher and there i got to the char select screen and when chose my chara i get to the intro and when it start to load everything i get a msg about some virus and corrupted files...
i reinstalled the game and it works to logg in tru the mxo folder luncher after i patched it and updated but when i logg of the new update come and then iam back to 0 agian..
so now i unstalled it agian and now iam waitng for the game to get downloaded so i can install it agian...
well cuz this is the second time today i reinstall it i already know that it wont work 
i just hopeing it will work..
i think the best thing for us to do is just wait and hope our lovely GMs fix the problems...
It looks like to me a station launcher problem. Try going into your Matrix Online directory, which would be C:\Program Files\Sony\The Matrix Online\ and try to open launcher.exe and try logging in that way.
Seymour| wrote:
It looks like to me a station launcher problem. Try going into your Matrix Online directory, which would be C:\Program Files\Sony\The Matrix Online\ and try to open launcher.exe and try logging in that way.
Done that a few times mate...
still no luck
The only thing I could think of that would be causing the problem is that the client version was changed on Station Launcher to the client version of tomorrow's patch, and since we don't have the patch yet, it is saying incompatible client version.
You are able to open the game without going through station launcher by loading the launcher.exe file in your game's directory. Since the shortcut that station launcher provides opens station launcher and then routes you to MXO.
Patching from the Matrix launcher in the directory worked for me. One thing interesting Rarebit that I hadn't noticed is when using the launchpad you always enter the game at the last phone booth you used. You never enter into the loading area even if that is where you logged off.
Rinqo wrote:
Patching from the Matrix launcher in the directory worked for me. One thing interesting Rarebit that I hadn't noticed is when using the launchpad you always enter the game at the last phone booth you used. You never enter into the loading area even if that is where you logged off.
I had the same issue when the station launcher first came out, reported it but looks like nothing has been done or possible nothing can be done about it...
IF YOR HAVING PROBLEMS and getting message "Imcompatiable Client Version"
1. Try clicking start at the bottom left of your screen.
2. Open your control panel
3. Find and click search
4. Search for launcher.exe
5. Once search is complete you should see Launcher.exe with the matrix game symbol
6. Click it and open, then run it therefore bypassing stationlaucher all together. Seems to be working for me but alot of updates but looks to me it working. See you all in the matrix!
YEP THAT WORKED perfectly, so follow my easy steps and you'll be fine. I'm logged on in the game as I typed this. See you in the matrix.
LordVIPAM
EDIT:
Looks like the Station Launcher patch files have been set back to the correct version, so running through Station Launcher now should work okay.
~~~~~~~
Thanks, VIPAM. Here's my own slightly wordier version, which should cover all cases for people who logged in today with Station Launcher and then encountered these authentication issues:
1) Run the game by double-clicking the "launcher.exe" file in the directory where you installed the Matrix Online.
2) Click the "Full System Check" switch under the launcher's main display panel where the EULA is displayed.
3) Click "ACCEPT." This will patch your launcher.exe back to the correct version (7.5658).
4) Once patching has finished, click "RESTART," or wait a few seconds and the launcher will do it for you.
5) On the restarted launcher's EULA window, click "ACCEPT." This will take you to the launcher's Account Login window.
6) In the login window, click the "Full System Check" switch under the main display panel again.
5) Enter your game username and password in the main display panel above the switch.
6) Click the "ACCEPT" button. This will patch your client back to the correct version (7.5658).
7) Once patching has finished, click "CONTINUE" to go to the character select screen. You should now be able to pick a character and get into the game world.
THIS WILL GET EVERYONE INTO THE GAME
IF YOR HAVING PROBLEMS and getting message "Imcompatiable Client Version"
1. Try clicking start at the bottom left of your screen.
2. Open your control panel
3. Find and click search
4. Search for launcher.exe
5. Once search is complete you should see Launcher.exe with the matrix game symbol
6. Click it and open, then run it therefore bypassing stationlaucher all together. Seems to be working for me but alot of updates but looks to me it working. See you all in the matrix!
YOU CAN LOG-IN this way til the stationlaunchere is fixed. 
Your welcome Rarebit, take care!
LordVIPAM187
Looks like the Station Launcher patch files have been set back to the correct version, so running through Station Launcher now should work okay.
