New player now stuck at launcher

26 posts · 2008-07-13 05:36:12 to 2008-07-13 10:09:00

#36300477656 07/13/2008 05:36:12 New player now stuck at launcher
I was able to start the game and even went through the tutorial. I come back a little later and try to play but when the MxO launcher starts, it skips my logon information and gets stuck at authenticating. Is this mean a problem with the server or is it on my end. It strange since when I played last night and did the tutorial, I had to input my username and password into the Matrix launcher window but now it just skips the logon.
#36300477658 07/13/2008 05:38:15 Re:New player now stuck at launcher

If you're getting the message "Authenticating... Failure. (ERROR)" then you're having the same problem that I am at the moment.

Which probably means that it's Server side.

#36300477659 07/13/2008 05:40:50 Re:New player now stuck at launcher
Yeah i'm gettin the same SMILEY
Just came on the forums b4 i went ingame, can't get ingame SMILEY
Awell GTA time.
98% Of teenagers surround their minds with rap music, if you're part of the 2% that stayed with Metal, put this in your signature. :P +1
#36300477660 07/13/2008 05:46:30 Re:New player now stuck at launcher
Yeh Im having the same problem.
#36300477661 07/13/2008 05:48:26 Re:New player now stuck at launcher
Same problem here. =/
#36300477662 07/13/2008 05:52:19 Re:New player now stuck at launcher
might have been server maintenance or patch update.  Check the announcements section of the forums since they usually give that information out early and they usually do this in the early morning hours.
Syntax:
Euforia (lv50 SMG)
Trayden (Lv26 Karate)
#36300477665 07/13/2008 05:54:32 Re:New player now stuck at launcher
It would appear the Logon server is offline.

Or more likely the Logon Database is offline, as i would assume that if the Logon server itself was down we would see an error of:

"could not establish connetion with server"


Based on the time i would say one of the Devs updated changed somthing. Anyone experience Deja Vu?

#36300477666 07/13/2008 05:55:10 Re:New player now stuck at launcher
Trayden wrote:
might have been server maintenance or patch update.  Check the announcements section of the forums since they usually give that information out early and they usually do this in the early morning hours.
Its Sunday, there are no patches or updates.
#36300477667 07/13/2008 05:58:08 Re:New player now stuck at launcher
I hope there is SOMEONE there on a sunday... otherwise no MXO for a whole DAY!

#36300477668 07/13/2008 06:02:09 Re:New player now stuck at launcher
*Goes away and contemplates /suicide*
#36300477671 07/13/2008 06:08:57 Re:New player now stuck at launcher
I don't get the 'Failure (error)' message, mines is just eternally authenticating SMILEY
#36300477672 07/13/2008 06:11:05 Re:New player now stuck at launcher
It's awesome how quickly you can  find the explanation 'bout what's happening on these forums - even if it's all fresh. It started like 25 minutes ago, and there is more then 10 posts already. SMILEY
#36300477674 07/13/2008 06:18:38 Re:New player now stuck at launcher
its cos we know "what iz the matrix"

oblig comedy gold thread name drop.
#36300477675 07/13/2008 06:21:25 Re:New player now stuck at launcher
Will we get an extra day added to our credit?

I'm betting we wont

#36300477676 07/13/2008 06:22:24 Re:New player now stuck at launcher
Yep, the ever informative Failure (ERROR) message here too. 

#36300477679 07/13/2008 06:26 Re:New player now stuck at launcher
Meh yeah I see.  I tried it right after and got the same thing, but things can / do go wrong too.  Like the servers catching fire. :/   obviously we'll have to see what the official explanation is.
Syntax:
Euforia (lv50 SMG)
Trayden (Lv26 Karate)
#36300477690 07/13/2008 06:39 Re:New player now stuck at launcher
Telemancer wrote:
someone needs to CCR, etc.  this has been going on for hours....
I have, and I urge others to use the tech help to do the same.
Syntax:
Euforia (lv50 SMG)
Trayden (Lv26 Karate)
#36300477695 07/13/2008 06:49 Re:New player now stuck at launcher

I reported it a good 20 min ago.  I hope it's nothing serious.

#36300477723 07/13/2008 07:37 Re:New player now stuck at launcher
me too. was about to go crazy thinking i had the problem, lol. at least im not alone.
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#36300477727 07/13/2008 07:43 Re:New player now stuck at launcher
SAME!!!!

wubya tee eff

#36300477728 07/13/2008 07:44 Re:New player now stuck at launcher

Darkangelus wrote:
I hope there is SOMEONE there on a sunday... otherwise no MXO for a whole DAY!
LOL

You just made my week.
#36300477747 07/13/2008 08:24 Re:New player now stuck at launcher
Al3xander wrote:
THIS IS *CENSORED* its my only day off and they had to do this today
Yes SOE "did" it to us, but more so to you. Out of spite I might add.
#36300477777 07/13/2008 08:42 Re:New player now stuck at launcher
I got past the error... but now the servers are closed SMILEY
#36300477818 07/13/2008 09:19 Re:New player now stuck at launcher
Well, as for me, the servers are opened, but when it launches the game itself, I get the message: "The character could not be loaded due to server error".
#36300477844 07/13/2008 10:09 Re:New player now stuck at launcher

Hey, does someone else have this kind of error or am I actually being the Chosen One for it?