Log on Client Issues

11 posts · 2008-06-11 12:21:11 to 2008-06-12 11:05:49

#36300466486 06/11/2008 12:21:11 Log on Client Issues
Whenever i try log onto the matrix online, the following error comes up.



After i have pressed OK, it comes up with a second error on the Client , Anyone else having the same problem? i have also tried Full system check and will put pictures of that up too in a minute.


The Glitch Is Spreading............................................................................................
#36300466488 06/11/2008 12:28:11 Re:Log on Client Issues
Here are the ones with Full System Check on.



As you can see Full System Check is on.
And again, it comes up with the same error



What do i do!? :S
The Glitch Is Spreading............................................................................................
#36300466489 06/11/2008 12:31:38 Re:Log on Client Issues
The last image from the last post didnt work, and i still cant get it to work, but i hope you guys can see it :S


The Glitch Is Spreading............................................................................................
#36300466492 06/11/2008 12:42:56 Re:Log on Client Issues
Ok well your Launcher and Client versions are up to date so that's probably the reason it's getting a patch system error.
Which is then why you're getting an un-expected result code after you click ok.

Just out of interest have you tried just re-starting the computer since the issue started. I know it's almost like banging a TV to tune it but on the odd occasion that's all it needs. Afterwards I'd just make sure that any firewall software you're running is off when you're attempting to login
#36300466496 06/11/2008 12:46:16 Re:Log on Client Issues
Yeah have restarted but sounds like a good idea to turn of firewall and stuff, will probs try that now, ty
The Glitch Is Spreading............................................................................................
#36300466498 06/11/2008 12:47:12 Re:Log on Client Issues
I was getting that exact same problem about 15 mins ago.  I restarted my router and I can get in now....  I doubt this is just a coincidence
#36300466502 06/11/2008 12:55:00 Re:Log on Client Issues
I have heard of other friends having it too, dunno what its about though heh.. although i have managed to find to stray files in the mxo file called

_patchupdltemp and _patchuptgtemp

last time i was in that file when mxo was working, those wernt there, so a bit confusing at that lol

Also another file im not sure of called lp_temp

Kinda wierd that most of em are Temp files.
The Glitch Is Spreading............................................................................................
#36300466503 06/11/2008 12:56:50 Re:Log on Client Issues
How extremely odd!

Ok now it works!?

its alright ppl got it randomly working... <--- didnt even do anything to make it work
lol Strange Game
The Glitch Is Spreading............................................................................................
#36300466507 06/11/2008 13:01:22 Re:Log on Client Issues
azarazamataz wrote:
How extremely odd!

Ok now it works!?

its alright ppl got it randomly working... <--- didnt even do anything to make it work
lol Strange Game

I very much doubt me restarting my router had anythign to do with me getting in
#36300466925 06/12/2008 11:05:49 Re:Log on Client Issues
Right. It was likely a case of the server hamsters needing to be switched out during maintenance.

You can always PM me (it alerts me on my system) when curious to situations like this in the future as well.
Ken C
Customer Support Representative
Sony Online Entertainment
PHONE SUPPORT available Monday through Friday, 10am-7pm PST at (858)537-0898