MXO Forum Archive Community forum archive

Crash Reporter!

13 posts · 2007-03-29 02:19:13 to 2007-05-11 14:33:57

#36300200035 03/29/2007 02:19:13 Crash Reporter!
This thing wont stop coming up when i boot up the game. Every time. Even if i exit the matrix the correct way, still come sup.

The thing is, i'm not crashing! So, is there a way to stop this thing from showing up all the time.
#36300200696 03/29/2007 17:56:34 Re:Crash Reporter!
Ok, something in the back of my mind is telling me that there are a few files that you need to delete and it will stop. They would be the generated reports that didn't get sent. The downside is I forgot what ones they were SMILEY

I have to ask, did you hit send? SMILEY
Helpful Links: Forum Guidelines | Tech Help | Understand The Report Button!
#36300200701 03/29/2007 17:59:24 Re:Crash Reporter!
It's probably the patcher that's crashing.

If you'd provide the information requested in these steps, then it may help me track down the cause:

*** Read before posting ***
#36300200767 03/29/2007 19:28:39 Re:Crash Reporter!

In your MxO install directory (probably c:\program files\Sony Online Entertainment\Matrix Online) delete any files with a .dmp extention. That will fix the problem.

phiAU - The Kings of Never - noblesse oblige
#36300200773 03/29/2007 19:32:05 Re:Crash Reporter!

Just to clarify what happens...

  1. MxO crashes and creates a .dmp file.
  2. Next time you run MxO, the launcher detects the .dmp files and tries to submit them.
  3. Once the crash has been reported the .dmp files are deleted.

For some reason your files aren't being deleted so the crash reporter runs everytime you run the launcher.

phiAU - The Kings of Never - noblesse oblige
#36300201266 03/30/2007 05:26:27 Crash Reporter!
Awesome!
#36300201662 03/30/2007 11:20:03 Re:Crash Reporter!
phi wrote:

Just to clarify what happens...

  1. MxO crashes and creates a .dmp file.
  2. Next time you run MxO, the launcher detects the .dmp files and tries to submit them.
  3. Once the crash has been reported the .dmp files are deleted.

For some reason your files aren't being deleted so the crash reporter runs everytime you run the launcher.



Y'know, I knew that, but I must've been having a brain freeze at the time, since it never occurred to me to suggest that.  Thanks for the help, Phi!

The cause of the non-deletion of the DMP files is probably a misbehaving antivirus application or overly-strict Windows security policy settings (UAC, for example).
#36300207134 04/05/2007 14:27:05 Re:Crash Reporter!

Seems someone is going to be replaced SMILEY

I was having this problem aswell, thanks it should be fixed now.

Darkhawk's Gallery | Section 9's Past | Metal Gear?! It's already active?!
There can only be room for one Snake, and one Big Boss!
#36300207141 04/05/2007 14:35:05 Re:Crash Reporter!
sweet!

I've had that for a while now... thanks
#36300217300 04/18/2007 13:31:08 Re:Crash Reporter!
phi wrote:

Just to clarify what happens...

  1. MxO crashes and creates a .dmp file.
  2. Next time you run MxO, the launcher detects the .dmp files and tries to submit them.
  3. Once the crash has been reported the .dmp files are deleted.

For some reason your files aren't being deleted so the crash reporter runs everytime you run the launcher.

Okay, never mind. If you delete the .dmp files visible in the MxO directory, and for some reason the CCR keeps popping up, make sure to run a "search engine" in your PC.
#36300218200 04/19/2007 07:58:40 Re:Crash Reporter!
i get the same thing
#36300234221 05/11/2007 01:51:32 Re:Crash Reporter!