Vista Issues with The Matrix Online.

Well I'm finally running on my new vista Alienware lappy so I can work on this now.

My screen shots only work (both formats .JPG and .BMP work the same) when windows is running in desktop resolution.
That is they only work when running windowed or when running at the same resolution as the windows desktop.

As for the crazy face shading, the angle used for the face's shadow is affected by the camera angle (rotate the camera, keeping the RSI still and the face shading changes but the shading on everything else stays the same), like the shading rotation offset is the "world rotaton" instead of the "object rotation".

Nothing gets rid of the face shading issue but texture scaling problems stop happening at lower resolutions or I can go a little higher if I turn off over-bright and AA. It definately seems to be hitting some sort of resource limit.

The textures losing their scaling seems to only happen at certain angles in a similar way to the way snowflakes get all stretched near buildings. But I think the snowflake thing is caused by the textures being given the dimentions of rain textures (long and thin) when drawing weather particles from a non-affected area (under cover) or on the border of an under-cover area. The texture scaling problem seems to be caused by z-buffer overrun. Every single screen shot with a texture issue, is caused by the texture at a certain rotation offset loses it's scaling on the poly-area. That screams some sort of overflowlimit problem with a variable or range. Something happens and the texture-dimention-scalar becomes 1 or lower. Yay algebraic-geometry!

But I digress...

I'll post all my setings and results in about 10 hours.

Oh the things I could do if I actually had a copy of the engine source-code. Ah well. Cést la vie.

Here's the link to my DXDIAG:

http://www.aliciaandnick.com/MxO/DxDiag-phi.txt

I too am experiencing these weird texture/shadowing problems.  I have an Nvidia GeForce Go 6950 GTX (a laptop).  I'm running Windows vista home premium.  I'm guessing it's driver compatibility, so I'll just wait it out.

However, is anyone having trouble viewing cinematics that's running Windows Media 11?  There's no video, though there is sound.  I'm guessing that this could also be a video compatibility problem, but someone told me it has to do with MxO and the new Windows Media version.

Just curious if anyone else is having these problems.

Kilo

is there anything that can be done by now?

DirectShow Filters
------------------

DirectShow Filters:
WMAudio Decoder DMO,0x00800800,1,1,,
WMAPro over S/PDIF DMO,0x00600800,1,1,,
WMSpeech Decoder DMO,0x00600800,1,1,,
MP3 Decoder DMO,0x00600800,1,1,,
Mpeg4s Decoder DMO,0x00800001,1,1,,
WMV Screen decoder DMO,0x00600800,1,1,,
WMVideo Decoder DMO,0x00800001,1,1,,
Mpeg43 Decoder DMO,0x00800001,1,1,,
Mpeg4 Decoder DMO,0x00800001,1,1,,
Nero Audible Decoder,0x00200000,1,1,NeAudible.ax,4.05.0013.0000
Nero Subpicture Decoder,0x00400000,1,1,NeSubpicture.ax,4.05.0013.0000
Full Screen Renderer,0x00200000,1,0,,6.06.6000.16386
Multiple File Output,0x00200000,2,2,WMM2FILT.dll,
WMT Black Frame Generator,0x00200000,1,1,WMM2FILT.dll,
Nero Scene Detector 2,0x00200000,2,0,NeSceneDetector.ax,4.05.0013.0000
Nero Stream Buffer Sink,0x00200000,0,0,NeSBE.ax,4.05.0013.0000
WMT Import Filter,0x00200000,0,1,WMM2FILT.dll,
Nero Subtitle,0x00200000,1,1,NeSubtitle.ax,4.05.0013.0000
DV Muxer,0x00400000,0,0,,6.06.6000.16386
Nero3D Video Filter,0x00200000,1,1,NSG_dxFilter.dll,1.05.0002.0000
Nero Digital Audio Decoder,0x00400000,1,1,neaudio.ax,4.05.0013.0000
DV Scenes,0x00200000,1,1,NVDV.dll,3.00.0003.0000
Color Space Converter,0x00400001,1,1,,6.06.6000.16386
WMT Interlacer,0x00200000,1,1,WMM2FILT.dll,
WM ASF Reader,0x00400000,0,0,,11.00.6000.6324
Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,11.00.6000.6324
AVI Splitter,0x00600000,1,1,,6.06.6000.16386
VGA 16 Color Ditherer,0x00400000,1,1,,6.06.6000.16386
Nero FTC,0x00200000,1,1,NeFTC.ax,1.00.0000.0000
Microsoft MPEG-2 Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,11.00.5840.6324
AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.6000.16386
WMT Format Conversion,0x00200000,1,1,WMM2FILT.dll,
9x8Resize,0x00200000,1,1,WMM2FILT.dll,
StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.6000.16386
WMT Virtual Source,0x00200000,0,1,WMM2FILT.dll,
Microsoft TV Caption Decoder,0x00200001,1,0,MSTVCapn.dll,6.00.6000.16386
Nero Resize,0x00400000,1,1,NeResize.ax,4.05.0013.0000
MJPEG Decompressor,0x00600000,1,1,,6.06.6000.16386
CBVA DMO wrapper filter,0x00200000,1,1,cbva.dll,6.00.6000.16386
MPEG-I Stream Splitter,0x00600000,1,2,,6.06.6000.16386
SAMI (CC) Parser,0x00400000,1,1,,6.06.6000.16386
Nero AV Synchronizer,0x00200000,1,1,NeAVSync.ax,4.05.0013.0000
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.6000.16386
Nero Audio Stream Renderer,0x00200000,1,0,NeRender.ax,4.05.0013.0000
MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.6000.16386
WMT AudioAnalyzer,0x00200000,1,1,WMM2FILT.dll,
Microsoft MPEG-2 Video Encoder,0x00200000,2,0,msmpeg2enc.dll,11.00.6000.6324
Nero Digital AVC Audio Encoder,0x00200000,1,2,NeNDAud.ax,4.05.0013.0000
Nero Digital AVC File Writer,0x00200000,1,0,NeNDMux.ax,4.05.0013.0000
Nero Digital AVC Video Enc,0x00200000,1,2,NeNDVid.ax,4.05.0013.0000
Nero Digital AVC Null Renderer,0x00200000,1,0,NeNDMux.ax,4.05.0013.0000
Nero Digital AVC Muxer,0x00200000,2,1,NeNDMux.ax,4.05.0013.0000
Stretch Video,0x00200000,1,1,WMM2FILT.dll,
Nero QuickTime(tm) Video Decoder,0x00400000,1,1,NeQTDec.ax,4.05.0013.0000
Nero3D Transition,0x00200000,1,1,NSG_dxFilter.dll,1.05.0002.0000
Internal Script Command Renderer,0x00800001,1,0,,6.06.6000.16386
MPEG Audio Decoder,0x03680001,1,1,,6.06.6000.16386
Nero Digital AVC Subpicture Enc,0x00200000,1,0,NeNDMux.ax,4.05.0013.0000
Nero Format Converter,0x00200000,1,1,NeroFormatConv.ax,4.05.0013.0000
Nero Overlay Mixer,0x00200000,1,1,NeOverlayMixer.ax,4.05.0013.0000
Nero MP4 Splitter,0x00600000,1,1,NeMP4Splitter.ax,4.05.0013.0000
DV Splitter,0x00600000,1,2,,6.06.6000.16386
Nero Video Decoder HD,0x00400000,3,1,nevideohd.ax,4.05.0013.0000
HighMAT and MPV Navigator Filter,0x00200000,0,3,HMNavigator.ax,4.05.0013.0000
Video Mixing Renderer 9,0x00200000,1,0,,6.06.6000.16386
Nero Photo Source,0x00200000,0,1,NePhotoSource.ax,4.05.0013.0000
Nero Video Analyzer,0x00200000,2,0,NeVideoAnalyzer.ax,4.05.0013.0000
Nero ES Video Reader,0x00600000,0,1,NDParser.ax,4.05.0013.0000
Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,11.00.6000.6324
DV Source Filter,0x00400000,0,1,NVDV.dll,3.00.0003.0000
Frame Eater,0x00200000,1,1,WMM2FILT.dll,
Nero Audio CD Filter,0x00200000,0,1,NeAudCD.ax,4.05.0013.0000
Allocator Fix,0x00200000,1,1,WMM2FILT.dll,
Nero3D Text Effect,0x00200000,1,1,NSG_dxFilter.dll,1.05.0002.0000
Nero Video Renderer,0x00200000,1,0,NeVideoRenderer.ax,4.05.0013.0000
Nero PresentationGraphics Decoder,0x00600000,2,1,NeBDGraphic.ax,4.05.0013.0000
ACM Wrapper,0x00600000,1,1,,6.06.6000.16386
Video Renderer,0x00800001,1,0,,6.06.6000.16386
Nero DVD Navigator,0x00600000,0,12,nedvd.ax,4.05.0013.0000
MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.6000.16386
Capture ASF Writer,0x00200000,0,0,WMM2FILT.dll,
Line 21 Decoder,0x00600000,1,1,,6.06.6000.16386
Nero InteractiveGraphics Decoder,0x00600000,1,1,NeBDGraphic.ax,4.05.0013.0000
Video Port Manager,0x00600000,2,1,,6.06.6000.16386
Video Renderer,0x00400000,1,0,,6.06.6000.16386
Bitmap Generate,0x00200000,1,1,WMM2FILT.dll,
Nero Sound Processor,0x00200000,1,1,NeSoundProc.ax,4.05.0013.0000
Proxy Sink,0x00200000,1,0,WMM2FILT.dll,
Nero Audio Sample Renderer,0x00200000,1,0,NeRender.ax,4.05.0013.0000
Nero Vcd Navigator,0x00600000,0,2,NeVCD.ax,4.05.0013.0000
Proxy Source,0x00200000,0,1,WMM2FILT.dll,
Nero Audio Processor,0x00200000,1,1,NeAudioConv.ax,4.05.0013.0000
WM ASF Writer,0x00400000,0,0,,11.00.6000.6324
Nero Mpeg2 Encoder,0x00200000,2,1,NeVCR.ax,4.05.0013.0000
VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.00.6000.16386
Nero Audio Decoder 2,0x00600000,1,1,neaudio2.ax,4.05.0013.0000
Nero Video Stream Renderer,0x00200000,1,0,NeRender.ax,4.05.0013.0000
WMT Sample Information Filter,0x00200000,1,1,WMM2FILT.dll,
File writer,0x00200000,1,0,,6.06.6000.16386
Nero Stream Buffer Source,0x00200000,0,0,NeSBE.ax,4.05.0013.0000
Nero PS Muxer,0x00200000,1,1,NePSMuxer.ax,4.05.0013.0000
DVD Navigator,0x00200000,0,3,,6.06.6000.16386
WMT DV Extract,0x00200000,1,1,WMM2FILT.dll,
Overlay Mixer2,0x00200000,1,1,,6.06.6000.16386
Nero Splitter,0x00600000,1,3,NeSplitter.ax,4.05.0013.0000
Nero Deinterlace,0x00200000,1,1,NeDeinterlace.ax,4.05.0013.0000
AVI Draw,0x00600064,9,1,,6.06.6000.16386
Nero File Source / Splitter,0x00600000,0,3,NeFSource.ax,4.05.0013.0000
Microsoft MPEG-2 Audio Encoder,0x00200000,2,0,msmpeg2enc.dll,11.00.6000.6324
WST Pager,0x00800000,1,1,WSTPager.ax,6.06.6000.16386
MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.6000.16386
Record Queue,0x00200000,1,1,WMM2FILT.dll,
DV Video Decoder,0x00800000,1,1,,6.06.6000.16386
Nero Video Processor,0x00200000,1,1,NeroVideoProc.ax,4.05.0013.0000
Nero Video Decoder,0x00600000,2,2,nevideo.ax,4.05.0013.0000
SampleGrabber,0x00200000,1,1,qedit.dll,6.06.6000.16386
Null Renderer,0x00200000,1,0,qedit.dll,6.06.6000.16386
WMT Log Filter,0x00200000,1,1,WMM2FILT.dll,
Nero Sound Switcher,0x00200000,1,1,NeSoundSwitch.ax,4.05.0013.0000
MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.6000.16386
Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,11.00.6000.6324
Nero Audio CD Navigator,0x00200000,0,1,NeAudCD.ax,4.05.0013.0000
WMT Virtual Renderer,0x00200000,1,0,WMM2FILT.dll,
StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.6000.16386
Smart Tee,0x00200000,1,2,,6.06.6000.16386
Nero Thumbnail Decoder,0x00600000,1,1,NeBDThumbnail.ax,4.05.0013.0000
Overlay Mixer,0x00200000,0,0,,6.06.6000.16386
Nero Scene Detector,0x00200000,1,0,NeSceneDetector.ax,4.05.0013.0000
Nero Stream Control,0x00200000,1,1,NeStreamControl.ax,1.00.0000.0000
AVI Decompressor,0x00600000,1,1,,6.06.6000.16386
WMT MuxDeMux Filter,0x00200000,0,0,WMM2FILT.dll,
NetBridge,0x00200000,2,0,netbridge.dll,6.01.6000.16386
Nero Sample Queue,0x00200000,1,1,NeSampleQueue.ax,1.00.0000.0000
AVI/WAV File Source,0x00400000,0,2,,6.06.6000.16386
WMT Volume,0x00200000,1,1,WMM2FILT.dll,
Wave Parser,0x00400000,1,1,,6.06.6000.16386
MIDI Parser,0x00400000,1,1,,6.06.6000.16386
Multi-file Parser,0x00400000,1,1,,6.06.6000.16386
File stream renderer,0x00400000,1,1,,6.06.6000.16386
Nero File Source,0x00200000,0,1,NeFileSrc.ax,4.05.0013.0000
Nero QuickTime(tm) Audio Decoder,0x00400000,1,1,NeQTDec.ax,4.05.0013.0000
Nero File Source (Async.),0x00400000,0,1,NeFileSourceAsync.ax,4.05.0013.0000
Nero Ogg Splitter,0x00400000,1,1,NeOggSplitter.ax,4.05.0013.0000
Nero DVD Decoder,0x00600000,2,2,nevideo.ax,4.05.0013.0000
WMT VIH2 Fix,0x00200000,1,1,WMM2FILT.dll,
Microsoft MPEG-1/DD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,11.00.5840.6324
Nero Digital Parser,0x00600000,0,3,NDParser.ax,4.05.0013.0000
AVI Mux,0x00200000,1,0,,6.06.6000.16386
Line 21 Decoder 2,0x00600002,1,1,,6.06.6000.16386
File Source (Async.),0x00400000,0,1,,6.06.6000.16386
File Source (URL),0x00400000,0,1,,6.06.6000.16386
Media Center Extender Encryption Filter,0x00200000,2,2,Mcx2Filter.dll,6.01.6000.16386
AudioRecorder WAV Dest,0x00200000,0,0,,6.00.6000.16386
AudioRecorder Wave Form,0x00200000,0,0,,6.00.6000.16386
SoundRecorder Null Renderer,0x00200000,0,0,,6.00.6000.16386
Nero Frame Capture,0x00200000,1,1,NeCapture.ax,4.05.0013.0000
Nero Video Sample Renderer,0x00200000,1,0,NeRender.ax,4.05.0013.0000
HighMAT/MPV Navigator Client Filter,0x00200000,0,0,HMNavigator.ax,4.05.0013.0000
Infinite Pin Tee Filter,0x00200000,1,1,,6.06.6000.16386
WMT Switch Filter,0x00200000,1,1,WMM2FILT.dll,
Nero DV Splitter,0x00200000,1,2,NeDVSplitter.ax,4.05.0013.0000
Enhanced Video Renderer,0x00200000,1,0,evr.dll,5.00.0001.0001
Uncompressed Domain Shot Detection Filter,0x00200000,1,1,WMM2FILT.dll,
BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.6000.16386
MPEG Video Decoder,0x40000001,1,1,,6.06.6000.16386

WDM streaming-tee/splitter-apparatuur:
Tee/Sink-to-Sink-conversieprogramma,0x00200000,1,1,,6.00.6000.16386

WDM streaming-gegevenstransformaties:
Microsoft Kernel DRM-audiodecoder,0x00200000,1,1,,6.00.6000.16386

Video Compressors:
WMVideo8 Encoder DMO,0x00600800,1,1,,
WMVideo9 Encoder DMO,0x00600800,1,1,,
MSScreen 9 encoder DMO,0x00600800,1,1,,
DV Video Encoder,0x00200000,0,0,,6.06.6000.16386
MJPEG Compressor,0x00200000,0,0,,6.06.6000.16386
Cinepak-codec van Radius,0x00200000,1,1,,6.06.6000.16386
Intel IYUV-codec,0x00200000,1,1,,6.06.6000.16386
Intel IYUV-codec,0x00200000,1,1,,6.06.6000.16386
Microsoft RLE,0x00200000,1,1,,6.06.6000.16386
Microsoft Video 1,0x00200000,1,1,,6.06.6000.16386

Audio Compressors:
WM Speech Encoder DMO,0x00600800,1,1,,
WMAudio Encoder DMO,0x00600800,1,1,,
IMA ADPCM,0x00200000,1,1,,6.06.6000.16386
PCM,0x00200000,1,1,,6.06.6000.16386
Microsoft ADPCM,0x00200000,1,1,,6.06.6000.16386
GSM 6.10,0x00200000,1,1,,6.06.6000.16386
Messenger Audio Codec,0x00200000,1,1,,6.06.6000.16386
CCITT A-Law,0x00200000,1,1,,6.06.6000.16386
CCITT u-Law,0x00200000,1,1,,6.06.6000.16386
MPEG Layer-3,0x00200000,1,1,,6.06.6000.16386

Midi Renderers:
Default MidiOut Device,0x00800000,1,0,,6.06.6000.16386
Microsoft GS Wavetable Synth,0x00200000,1,0,,6.06.6000.16386

WDM streaming-opnameapparaten:
,0x00000000,0,0,,
,0x00000000,0,0,,

WDM streaming-opbouwprincipeapparatuur:
Realtek HD Audio output,0x00200000,1,1,,6.00.6000.16386
Realtek HDA SPDIF Out,0x00200000,1,1,,6.00.6000.16386

BDA Network Providers:
Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.6000.16386
Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.6000.16386
Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.6000.16386
Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.6000.16386
Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.6000.16386

Multi-Instance Capable VBI Codecs:
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.6000.16386

BDA Transport Information Renderers:
BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.6000.16386
MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.6000.16386

BDA CP/CA Filters:
Decrypt/Tag,0x00600000,1,0,EncDec.dll,6.06.6000.16386
Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.6000.16386
XDS Codec,0x00200000,0,0,EncDec.dll,6.06.6000.16386

WDM streaming-communicatietransformaties:
Tee/Sink-to-Sink-conversieprogramma,0x00200000,1,1,,6.00.6000.16386

Audio Renderers:
Luidsprekers (Realtek High Defi,0x00200000,1,0,,6.06.6000.16386
Default DirectSound Device,0x00800000,1,0,,6.06.6000.16386
Default WaveOut Device,0x00200000,1,0,,6.06.6000.16386
DirectSound: Luidsprekers (Realtek High Definition Audio),0x00200000,1,0,,6.06.6000.16386
DirectSound: Realtek Digital Output (Realtek High Definition Audio),0x00200000,1,0,,6.06.6000.16386
Realtek Digital Output (Realtek,0x00200000,1,0,,6.06.6000.16386

I think that the reason for people (including me) having glitches is due to the BETA drivers from Nvidia. So it should really be sent to Nvidia.

Use this link http://www.nvidia.com/object/vistaq...yassurance.html The more people sending these troubles in, the faster they'll probably be resolved.

 Perhaps the screen-shot problem isn't since Fraps seems to work like a charm.

Laop wrote:

I think that the reason for people (including me) having glitches is due to the BETA drivers from Nvidia. So it should really be sent to Nvidia.

Use this link http://www.nvidia.com/object/vistaq...yassurance.html The more people sending these troubles in, the faster they'll probably be resolved.

 Perhaps the screen-shot problem isn't since Fraps seems to work like a charm.

You guys are using this link to send reports to Nvidia as well, right?

The face shadow issue seems to be a side-effect of DirectX 10 not handling a DirectX 9 procedure properly.

Which means it needs to be corrected by an MxO patch.

There may need to be some rendering routines re-written to check for DirectX 10 and run differently if it is being used.

The problem is definitely Vista based, I am dual booting vista and Xp, same hardware, same revision of the drivers.... everything is fine on Xp but Vista casts a curious half shadow accross the front of the face.

1) Fixed lighting on character child models
 
Character child models (hands and faces) are lit differently than the rest of the body. When standing still, they are lit brightly from North and South, and in shadow on the sides facing East and West. This lighting does not update if the character animates while standing in place; for instance, your face is in shadow when facing East (even if the sun is shining directly on it), and if you do the /lookaround emote to make your head turn left and right, the dark shadow stays fixed on the front of your face even when your head turns to look North and South as the emote animation plays.
 
Richworld pedestrians, whose faces are built into the main body, rather than attached as children, do not have the face lighting problem.

Logged into MxO last night automatically and forgot to boot into xp first..... the shadow problem was no where in sight and to all intents and purposes MxO was running quite happily in vista..........

Edit...OH errrr please disregard my comments above, today the problems of shadow and texture are there in droves..... trying to comprehend the reasons - though my own abject stupidity may be the most obvious cause =/ apologies for the misinfo!

In addition to the aformentioned problems, I'm also having slight audio errors on a Soundblaster X-Fi XtremeMusic.  This includes no, or unsynched jumping sound animations, sometimes no gunfire sounds, and no launcher sounds.  It seems to have improved with the latest patch, but is still there. 

I know there has been a change in audio standards for Windows Vista, but it should still be noticed.  So far it is the only application I have had troubles with.

Okay - here are my issues.  With pics:

I have a 8600 GTX G-Force card.  Just a tad under the 8800, but still a powerful card.  My drivers are up to date with the most current avalible driver.

*The shiny textures are all messed up - on most clothing.  Some articles of clothing completely break the textures all around.  But when taken off - they go back to normal.

Turing on/off the AA does nothing to fix any of this.  Same with changing texture settings.

*Turning off AA, the inventory doll is either not shown at all or all fragmented.  If I turn on AA, it works perfectly fine.  Still with reflection texture issues.

*The faces of NPCs and Players have the shading issues.

*Vista does not have the lag problem indoors but my XP drive does.

*Textures on doors and objects continuously become corrupted.  I am working to gain screenshots of this happening - but as it is difficult to get a screenshot in Vista because the shot is all black!!

*The sound in Vista on the opening login screen is completely messed up.  It runs on too long and has an incredible delay with typing.  This does not happen on my XP drive.

My other games work absolutely FINE.  Warcraft works beautifuly, as with other games which push the video card harder than this game does.

I pay $42.00 for a 3 month subscription and these issues should not be happening!!  I would expect this of a freeplay, open source game - but even Runescape runs better than this!  And it is not ppl's video cards or Vista or Nvidia's problems - I am thoughrly convinced of that.  It is the Game istelf, not ppl's systems.  Stop playing the blame game developers and just fix it PLZ!!

  
XP Drive Clothing compare                                      Vista Clothing texture reflection problems

 
Vista inventory "doll" figure problem

More shots coming soon as I am able to get them.

Okay - here are my issues.  With pics:

I have a 8600 GTX G-Force card.  Just a tad under the 8800, but still a powerful card.  My drivers are up to date with the most current avalible driver.

*The shiny textures are all messed up - on most clothing.  Some articles of clothing completely break the textures all around.  But when taken off - they go back to normal.

Turing on/off the AA does nothing to fix any of this.  Same with changing texture settings.

*Turning off AA, the inventory doll is either not shown at all or all fragmented.  If I turn on AA, it works perfectly fine.  Still with reflection texture issues.

*The faces of NPCs and Players have the shading issues.

*Vista does not have the lag problem indoors but my XP drive does.

*Textures on doors and objects continuously become corrupted.  I am working to gain screenshots of this happening - but as it is difficult to get a screenshot in Vista because the shot is all black!!

*The sound in Vista on the opening login screen is completely messed up.  It runs on too long and has an incredible delay with typing.  This does not happen on my XP drive.

My other games work absolutely FINE.  Warcraft works beautifuly, as with other games which push the video card harder than this game does.

I pay $42.00 for a 3 month subscription and these issues should not be happening!!  I would expect this of a freeplay, open source game - but even Runescape runs better than this!  And it is not ppl's video cards or Vista or Nvidia's problems - I am thoughrly convinced of that.  It is the Game istelf, not ppl's systems.  Stop playing the blame game developers and just fix it PLZ!!

I found 1 of the issues and the cause.  I am able to recreate the bug regularly.  As shown in the gif I made.

"Sidestrap" vs "Short"  shoes and boots do this without fail.  I posted about this in the clothing and items thread.  I think that many of the reflection texture bugs are coming from when Rarebit updated shineyness and related colors on the clothing.  That may be the source of the some of the reflections and such tweeking the video graphics hard.

 Resolution: 1440x 900 "wide"
All Shadows turned off. 
This appears to happen no matter what when AA is turned on or off. 

Everything on my DxDial check log file is fine, working the way it should, and the same as others using similar cards.

I found 1 of the issues and the cause.  I am able to recreate the bug regularly.  As shown in the gif I made.

"Sidestrap" vs "Short"  shoes and boots do this without fail.  I posted about this in the clothing and items thread.  I think that many of the reflection texture bugs are coming from when Rarebit updated shineyness and related colors on the clothing.  That may be the source of the some of the reflections and such tweeking the video graphics hard.

 Resolution: 1440x 900 "wide"
All Shadows turned off. 
This appears to happen no matter what when AA is turned on or off. 

Everything on my DxDial check log file is fine, working the way it should, and the same as others using similar cards.

I don't know about the other dithering problems.  So far that seems to have been resolved lately and hasn't happened recently. 

The "Green Dragon Li Tunic" dress item greatly corrupts the graphics.  As I show in these shots.  I bought a similar dress ealier and it caused the problem on the surrounding enviroment textures.  It seems to be affecting the environment even when on this NPC.  it seems to happen most often with this item of clothing.  And she appears to have the tall boots too.

The other 2 NPCs where male and their clothing seemed to be fine.  It seems to be worst with this particular dress item. 

I don't know about the other dithering problems.  So far that seems to have been resolved lately and hasn't happened recently. 

The "Green Dragon Li Tunic" dress item greatly corrupts the graphics.  As I show in these shots.  I bought a similar dress ealier and it caused the problem on the surrounding enviroment textures.  It seems to be affecting the environment even when on this NPC.  it seems to happen most often with this item of clothing.  And she appears to have the tall boots too.

 

The other 2 NPCs where male and their clothing seemed to be fine.  It seems to be worst with this particular dress item. 

Cool, your added -

 I'm on the west coast, Pacific time.  Im home most of the day - pending i get my job or not.  And weekends im home and online too - as long as there aren't other matters to attend to.  I guess I can be an unofficial bug finder.  I really would like to see this game to live up to its potential some day.  Minus the issues it is fun and could revive the Matrix mythos if it has a bit more push for perfecting it behind it. I briefly studied 3D animation and games in art school.  I know in concept how things should work, but I can't write code.

 TTYL

Cool, your added -

 I'm on the west coast, Pacific time.  Im home most of the day - pending i get my job or not.  And weekends im home and online too - as long as there aren't other matters to attend to.  I guess I can be an unofficial bug finder.  I really would like to see this game to live up to its potential some day.  Minus the issues it is fun and could revive the Matrix mythos if it has a bit more push for perfecting it behind it. I briefly studied 3D animation and games in art school.  I know in concept how things should work, but I can't write code.

 TTYL

Just want to add that i'm having the texture issues as well.  I just installed the game today, i'm a newbie.  I'm playing the game on Vista Premium, 7600 GT card with latest Nvdia Driver 162.22, in 1680x1050. 

Here's a short list of some of the clothing I've seen and had been having trouble with.  Just by NPCs and players having them on in the area triggers the corruption.  I have tried different versions of Nvidia drivers and nothing fixes it.  Oddly enough this does not happen on my XP drive - as Rarebit has apparently reported.  But just because Rarebit is developing in XP and doesn't encounter these issues doesn't mean that the problems are not there.  He needs and YOU guys need to be developing in VISTA to recognize new problems and conflicts that this broken game is having with the newest software.  You should be developing with Nvidia cards - DirectX 10, on the newest platforms and most current versions of Jupiter (Lith dev engine) available.  I am sorry evil SOE has you short handed and doesn't give you guys shyte to work with.  But really - start demanding from your bosses that these are the things and tools you need to keep this dying game running.  It's that or you will loose more and more players due to the Lag issue and other problems that happen ONLY in this game.  My other games run smoothly and fine with leads to pointing the finger at MxO itself and it's poorly coded engine. 

I have stopped auto-payments on my Sony account, effectively quitting my account.  I might still play MxO on a gamecard pay basis.  I do like to play with my friends and stuff - but these technical problems are intolerable.  You can demand stuff from your bosses you know - to get new tools and machines to work with.  It just takes some negotiation and examples with numbers of subscribers to get their attention.  There are no emotions in business - and personal preferences with what computers you all LIKE to work on is completely irrelevant. (I have to work on a Macintosh OS10 at my work / and my home computer is a microsoft run PC - i like PCs better, but I have to adapt to working on a Mac to do my job)  It's business - tell your rep guy Raijin to start negotiating with your bosses to get shyte done.  As this affects all of Sony's *CENSORED* poor online games and their bottom line.  Tell them the cannot compete with Blizzard on any level because they are so sucky and poor at giving you guys what you need.  And I am sure there are plenty of up and coming game dev gurus at Digipen who could probably help you for not a whole lot of money.  Perhaps going out on a freelance hire basis would be preferable to your budgets and help you guys move along. 

Anyway  - here's a list of the clothing  I have spotted trouble with:

Millerie (spl?) Dresses:  Any color, the vendor at Sia Kung who sells them is affected.  Just having them in the buy list seems to trigger the corruption. 

Dire Lupine NPC outfits

Li style fighting Tunic dresses

Sidestrap, long boots

Mostly seems to be female stuff - as you have suspected.  Most of the male clothing does not cause any problems.  Although I don't know why that would really be or matter.  And Rarebit put too much shine on everything and whatever he was messing with when he said he found "hidden reflects and shines" are not helping the game any.  And they are causing more problems than fixing them.  Unless he seriously wants to fix it quickly and make them work right - I suggest turning it off and putting it on the side and dealing with more immediate and important Dev issues. 

As for the serious lag issue - I have the Lag problem on my XP drive but NOT my Vista.  Both use the same card and have the latest drivers.  I am still convinced it is not entirely Nvidia's problem - as my other online games do not have this issue at all.  You need to get a PC with a 8000 series card - preferably a newest 8800, and see what is happening first hand on XP and Vista both.  On Directx10 - not 9.  By being able to recreate and experience these problems we the players are having.  You will be able to find the problems with your tools and fix them in a much more efficient manner.  That is what engineering and development is all about. 

Sorry I missed you on the chat that time.  Maybe I could meet you in game sometime.  I work FT during the week.  But I'm on Pacific time - as I live nearby Seattle.  You can PM me or drop a note in my yahoo chat for a time and date to meet - if you want.  Oh - and I'd love to have it out with Rarebit too - a duel perhaps - to resolve our ... differences that we have had.  Anyway - I am probably wasting my breath on all this.  But there you go.  Unless these major issues are being worked on and fixed in an efficient manner this game will continue to loose players.   Sorry I am so hard about it - but really, I am a big fan of Matrix and I DO like to play the game.  It just needs some fixing to make it better.  And if its fixed - then players will come.

I wanna cry... why isn't MxO supporting Vista? Would we need a whole new dev team to accommodate the OS change?

Heh - maybe try convincing SOE of that.  I am sure the dev team is working hard on it.  They only have a few guys left.  I am sure they would appreciate the help.

 If any tech savy fans out there are willing to lend a hand in Vista fixing - I'd say PM these guys w/ your info and/or suggestions.  Maybe this is the only way we'll finaly get some fixes.  I only hope that in the next update there will be more technical fixes patched onto it.  Rather than just some dumb typo fixes and additional texture modded clothing items.  I would much rather wait longer for some tech fixes than getting new items.  New items are a plus - but what good are they if they don't work right or make Vista and my video card tweek out?