I was randomly kicked out of my faction Systematic Chaos several days ago due to a bug. I do not recieve the "Error loading functionality" message, instead I just have no faction or crew information. This is very annoying as I'm actually the leader of Systematic Chaos and now don't have faction chat, let alone administrative powers of the faction. I'm wary of being re-recruited and promoted to rank one, I'd much rather have it fixed somehow and my rightful crew data be restored.
Now, another factionmate of mine has the same issue. He reconned and met the following message: Server Couldnt find a name for faction ID 36388; he was unable to use faction chat. When he went through a hardline, he reappeared with no faction or crew and now has the same bug I do.
This bug is seriously screwing up my faction, and it would be a near impossible task to disband and remake the faction. CSRs tell me there's nothing they can do. I ask... is this bug recognized in SOE's database? I know I've sent in ccrs regarding it; does anyone have any knowledge or advice on this situation? My subscription expires in a few days and I'm currently very unhappy with the help I've received.
Now, another factionmate of mine has the same issue. He reconned and met the following message: Server Couldnt find a name for faction ID 36388; he was unable to use faction chat. When he went through a hardline, he reappeared with no faction or crew and now has the same bug I do.
This bug is seriously screwing up my faction, and it would be a near impossible task to disband and remake the faction. CSRs tell me there's nothing they can do. I ask... is this bug recognized in SOE's database? I know I've sent in ccrs regarding it; does anyone have any knowledge or advice on this situation? My subscription expires in a few days and I'm currently very unhappy with the help I've received.
