Can't Advance past character creation.

9 posts · 2006-09-12 10:17:30 to 2007-05-10 17:30:22

#36300047392 09/12/2006 10:17:30 Can't Advance past character creation.
Essentially, just purchased MxO, I try and make my character, design his appearance, pick his stats, put in name and description, click next, and the game does not progress. I just see the character Ive made doing circles in the lower right hand corner, and pictures of the "Pods" in the upper right. It seems like no info is being transmitted from my PC to the game servers at this point as well, however, the game continues to "run".
#36300047658 09/12/2006 15:12:48 Re:Can't Advance past character creation.
Are you running any firewall software on your computer?  What kind?  If so, I would recommend disabling it, as well as running under a clean boot.
#36300047717 09/12/2006 15:57:47 Re:Can't Advance past character creation.
Actually tried the patch test thing on the launcher, and that resolved the issue. However, the cleanboot did help with some other performance issues, thanks.
#36300047732 09/12/2006 16:20:42 Re:Can't Advance past character creation.
Great, glad to hear my suggestion helped with something at least.  Let us know if you have further problems.
#36300048725 09/14/2006 00:41:25 Can't Advance past character creation.
Just bought the game as well and I am having the same issue.

I have tried opening the ports, turning off the firewall all together, and starting with a clean boot.

Any other suggestions?
#36300049044 09/14/2006 10:14:39 Re:Can't Advance past character creation.
Have you tried running the full scan from the launcher?  That worked for Haetron.
#36300049119 09/14/2006 11:47:33 Re:Can't Advance past character creation.
Yeah, tried that as well.  It is working now though, seemed liked there was a little patch this morning and that seemed to remove the issue.  If it was supposed to or not, it did the trick.  Thanks much for the reply.
#36300049137 09/14/2006 11:59:46 Re:Can't Advance past character creation.
Glad to hear it is working.  Let us know if you have further problems.
#36300234085 05/10/2007 17:30:22 Re:Can't Advance past character creation.
one thing you should try that worked for me is that when you start up the game, on the screen where you type in your account name and password, look for a switch right below the screen where you insert your account password that says "patch: full system check". when you see it, click on it and then after it resets the game, go through everything else as you normally would. (p.s. if you use windows xp, go to firewall and allow matrix online launcher and another app. that should just say matrix.)