LagTrix? Or what kind of computer do I need?

#36300037538 08/31/2006 12:08:31 LagTrix? Or what kind of computer do I need?

Let us face first this here:

Windows Recommended Requirements:

Windows XP or above
1GB of RAM
Radeon 9xxx and above DirectX9 compatible card; 128VRAM
2.4gHz Intel Pentium 4 or AMD AthlonXP 2800+
DirectX9 compatible sound card with EAX support
10GB available HDD space
ATA 133/DMA or faster HD
Boradband Internet connection
Keyboard and Mouse

So, now lets have a look at my system:

WindowsXP with SP2
1Gb of Ram 400MHz Dualchannel Mode
GeForce 6800GS 450MHzGPU/1200MHzRam; 256VRAM
2.1gHz AMD AthlonXP 3000+ with Barton Core
Soundcard is Onboard but I have EAX disabled.....
1x Western Digital HD with 80GB; 8MBCache, 7200RPM and 8,9ms UDMA133
1x Western Digital HD with 160GB; 8MBCache, 7200RPM and 8,9ms UDMA133
Broadband Internetconnection with 4096Kbit/s Download and 512Kbit/s Upload
And I have an Keyboard and a Mouse SMILEY

And now, lets look at this picture here:

So, now some Questions.
Why does this game needs so extremly much Hardware ressources? And why do I get an ping of over 300ms?
I had turned the grafic options down to the lowest..... nothing, without the framerate, I had got 30 or 40 Frames/s but with this extremly lag is a good framerate impossible.
So, now lets look at this net tracer here:

The lag begins at SanDiego, what is complete clearly the mxo mainserver.
So, pls dont say me that it is on my site.

My computer is fast enough, my internet connection is fast enough and my ping is low enough....... so, what is it? What is the problem of the high lag and low framerate?

#36300037558 08/31/2006 12:20:46 Re:LagTrix? Or what kind of computer do I need?

Alright, well you said that turning down the graphics settings fixed your framerate, so for the time being, I would recommend keeping them turned down.

From this point, the cause seems to be the network lag. Could you post your network information, as is layed out in this thread?

#36300037629 08/31/2006 13:09:17 Re:LagTrix? Or what kind of computer do I need?

So, first the mxoinfo.txt
And the dxdiag.txt

No worrys about the IPAdress in the text, I have now a new one SMILEY

You say that I need to turn the settings down?
Why? My System is strong enough to handle the game, I mean, my computer match or is beyond on some of the recommend requierements.
I wouldnt see a problem with a framerate of 20 or 25...... the biggest problem is a ping of 200-300 or 400ms..... and, after years of playing Internet games had made me able to see what is a lag and what is a low framerate.... and the most I am get and the most what is realy bothering are lags SMILEY

#36300037644 08/31/2006 13:19:57 Re:LagTrix? Or what kind of computer do I need?

Can you include the requested network information? Since running the game at low settings got you an acceptable framerate, then it is more important that we check the network lag issue first. Please read the entire link and reply back with the network information.

#36300037646 08/31/2006 13:20:52 Re:LagTrix? Or what kind of computer do I need?

In your case i would say up your cpu. Up your ram.

HOWEVER you will still experience lag at busy times. That lag however is server lag. The only time I lag now is at events or when a bunch of people are in a church. At the events being 20 npcs are dropped plus 60 players plus the animations of fighting.

My system is like 10x better then those requirements. So you cant escape the lag. It sucks but thats the internet for you.

#36300037669 08/31/2006 13:40:24 Re:LagTrix? Or what kind of computer do I need?

TSRDavidK wrote:

Can you include the requested network information? Since running the game at low settings got you an acceptable framerate, then it is more important that we check the network lag issue first. Please read the entire link and reply back with the network information.

I had though that the network information is this one:
mxoinfo.txt

ipconfig /all > c:\mxoinfo.txt
tracert Vector.MatrixOnline.com>> c:\mxoinfo.txt
tracert Recursion.MatrixOnline.com>> c:\mxoinfo.txt

This is in the mxoinfo.txt

@Seperioth
I cant actually buy a new cpu.... I have a slotA cpu, so I would need to get a new mbo with a new cpu and for this I havent the money..... and I have an agp grafic card and with an new mbo I would need to have a pcie card, and I had buyed this card a month ago.
The only thing I could do is to buy 1gig more on ram.

I had experienced the lag within a mission..... and I have all the time a ping of 200-300ms.... I had played UT2k3 along time ago at a clan and there I know that the highest ping you could get is 100.... anything above is impossible for an online game.

And I want to say that I had played a wow 10day beta..... no lags, a realy smooth framerate and no one lag in these 10days...... and I hadnt payed for this one o.O

So I hope that David could help me with that without saying me that I need a new computer for this game -.-

#36300037683 08/31/2006 13:54:33 Re:LagTrix? Or what kind of computer do I need?

For connection issues, sometimes more information is needed. These posts should contain:

Description of the Problem:
1. Server you currently playing on.
2. Problem(s) you are having including any error messages.
3. Internet Service Provider you are using and type of Internet connection.
4. Do you have a firewall between you and the Internet, or are you using any personal security/firewall software? If yes, what product and version.
5. Are you doing any Internet Connection Sharing or Network Address Translation? If yes, please provide details.

#36300037696 08/31/2006 14:05:24 Re:LagTrix? Or what kind of computer do I need?

1. Vector
2. No messaages, just lag
3. NetCologne and 4096kbit/s upstream and 512kbit/s downstream
4. I have only the Windows Firewall running, no Hardware Firewall
5. No Sharing Programs or something else.... I am turning other programs off, my virus scanner for example is turned off when Iam playing mxo for the best performance.

#36300037714 08/31/2006 14:18:07 Re:LagTrix? Or what kind of computer do I need?

I am receiving the same ~150 ms path times after leaving the Sony servers when I try to connect to your IP address. This seems to be a problem transfering from the backbone servers to our network servers, and vice versa. You may want to try contacting your provider, and see if they can see what is causing this jump, and if they can route you through to our servers along another path.

#36300037757 08/31/2006 14:38:12 Re:LagTrix? Or what kind of computer do I need?

Can you please show me your tracert picture from dos.... so that I can better see what kind of stations cousing the lag....... becouse, the only thing I see is....

42ms Germany
43ms Germany
41ms Germany
42ms Germany
45ms Germany
196ms SanDiego America

And I had asked 2 guys in my icq if they could do a tracert too to the mxo servers..... the first had got 165ms and the second 202ms on your server..... booth have other provider....

#36300037835 08/31/2006 15:37:45 Re:LagTrix? Or what kind of computer do I need?

Certainly. Outputted results below. Note that we are both seeing the rise in times at the same point, just going alternate directions.

Tracing route to xdsl-87-78-60-18.netcologne.de [87.78.60.18] over a maximum of 30 hops:

1    <1 ms    <1 ms    <1 ms vl25.sdtermsw-1.sonyonline.net [64.37.144.66]
2    <1 ms    <1 ms    <1 ms vl80.sdtermbr-1.sonyonline.net [64.37.144.154]
3    <1 ms    <1 ms    <1 ms ge-1-0-861.hsa1.SanDiego1.Level3.net [63.215.251.129]
4    <1 ms    <1 ms    <1 ms so-6-1-0.mp2.SanDiego1.Level3.net [4.68.113.37]
5     *      149 ms   150 ms ae-1-0.bbr1.Frankfurt1.Level3.net [212.187.128.30]
6   149 ms   149 ms   149 ms ae-12-55.car2.Frankfurt1.Level3.net [4.68.118.144]
7   152 ms   152 ms   153 ms 62.67.38.54
8   153 ms   153 ms   153 ms core-sto2-p2.netcologne.de [81.173.192.9]
9   156 ms   159 ms   153 ms swrt-sto1-vl501.netcologne.de [195.14.195.186]
10   152 ms   152 ms   152 ms 81.173.194.90
11     *        *        *     Request timed out.
12     *        *        *     Request timed out.
13     *        *        *     Request timed out.
...

#36300037840 08/31/2006 15:41:30 Re:LagTrix? Or what kind of computer do I need?

TSRDavidK wrote:

I am receiving the same ~150 ms path times after leaving the Sony servers when I try to connect to your IP address. This seems to be a problem transfering from the backbone servers to our network servers, and vice versa. You may want to try contacting your provider, and see if they can see what is causing this jump, and if they can route you through to our servers along another path.

HACKER!!!!!!!!!!!! SMILEY

SMILEY just messin

#36300037888 08/31/2006 16:38:52 Re:LagTrix? Or what kind of computer do I need?

TSRDavidK wrote:

I am receiving the same ~150 ms path times after leaving the Sony servers when I try to connect to your IP address. This seems to be a problem transfering from the backbone servers to our network servers, and vice versa. You may want to try contacting your provider, and see if they can see what is causing this jump, and if they can route you through to our servers along another path.

Your tracert says me that it cant be my provider..... it says me that the route is too long from my computer to the mxo servers.
The Signals are send with lightspeed, 300.000km/s (the billard ball effect). The perfect route is through the earth and would need 85ms from me to you (5µs/km), but over the earth it needs 140ms or longer.....

So, everyone who does not live in the usa will get pings with 200-400ms......

#36300037942 08/31/2006 18:05:51 Re:LagTrix? Or what kind of computer do I need?

Turn off "Overbright" (the setting 2nd from the top, centre column) and turn off "load sector LODs" since you have "scale LOD with Framerate" turned off. That will save memory and harddisk transfer time.

Another thing; the system requirements listed are to run the game no worries in the SOE offices. They often forget that you need something faster than that to take up as much of the slack caused by internet lag as possible. As a rule always take the recomended system specs for a game and add 20% performance to that to get your ideal machine.

The lag caused by your conection latency will come and go with server load and internet traffic. I'm in Australia and with a good machine I can get a good 40 - 60 fps. (much faster in small areas like lifts though). Of course during busy periods or when I'm in an area (like Mara, Tabor or Achan in Richland) that has a lot of missions being run that can drop right back to4 or 5 frames per second at it's worst.

Another possible fix might be for you to clean out your computer. I mean physically clean it. Open the case and blow the dust off your CPU and GPU heatsinks. If these are even a little dusty the heat dissipation ability can drop by anything up to 60%. MxO is a processing intensive game and will push your CPU and GPU to their heat limits, when they get too hot they slow down to cool off... slowwer processor = slowwer framerate. I increased my framerate by 20 fps by cleaning my CPU heatsink.

phiAU - The Kings of Never - noblesse oblige

#36300037947 08/31/2006 18:16:27 Re:LagTrix? Or what kind of computer do I need?

CAUTION:
NEVER vacuum inside your computer except with specially designed computer vacuum cleaners. Preferably use compressed air in a can to dust it.

Normal vacuums generate a lot of static electricity that can damage sensitive components in your computer (RAM, CPU, hard drives, etc...)
Air in a compressor (as opposed to a "can" of air) can have condensation in it (water in computer = bad) and if the pressure is too high it can blow components right off your motherboard. I've seen it happen in the past.

Air in a can, or careful blowwing with your mouth (just don't spit) are the best ways to clean your computer.