[ URL open failed ] HELP plz :(

8 posts ยท 2006-02-09 08:48:00 to 2006-02-13 14:17:25

#12400008506 02/09/2006 08:48:00 [ URL open failed ] HELP plz :(
Hi, my friend bought and installed mxo yesterday, he updated, and played, when he started mxo today he got this: http://www.immolate.nl/files/keanu/kut.jpg Does anyone know what the problem is? I visited http://patch.station.sony.com:7000 which said it was succesful. but if my mate connectes, it just says connecting in the status bar. Thanks.

Message Edited by xplct on 02-09-200605:50 PM

#12400008507 02/09/2006 09:32:33 Re: [ URL open failed ] HELP plz :(
No idea what so ever, sorry.
#12400008512 02/09/2006 10:28:15 Re: [ URL open failed ] HELP plz :(
Does your friend have a router or a firewall?

If he has a router try restarting it (mine sometimes blocks random websites for whatever reason due to automatic rules), but if he has a firewall, tell him to check his settings to make sure that connections are allowed on all ports.

Jeffers

#12400008534 02/10/2006 09:51:05 Re: [ URL open failed ] HELP plz :(

If he does have a router, he should make sure these ports are open if resetting does not work:


http://mxoboards.station.sony.com/matrix/board/message?board.id=techsupport&message.id=8065


Also, Internet Explorer must not be set to Work Offline. This is available from the File menu in Internet Explorer itself. Finally, Launcher.exe and Matrix.exe need to have full access to the Internet through the firewall. These programs are both in the MxO directory (usually C:\Program Files\Monolith Productions\The Matrix Online).

#12400008571 02/11/2006 16:45:11 Re: [ URL open failed ] HELP plz :(
Im having the same problem.

Anyone have any ideas?

Ive not tried to update the game since about October. Has the patch server changed or something?

Tar...
#12400008572 02/11/2006 16:47:26 Re: [ URL open failed ] HELP plz :(
Did you try the steps listed in TSRCoryS's post above yours?

Jeffers

#12400008575 02/11/2006 16:57:15 Re: [ URL open failed ] HELP plz :(
Yup, disabled my firewall and still nada.

IE is definately not working offline... hmmm.
#12400008651 02/13/2006 14:17:25 Re: [ URL open failed ] HELP plz :(
What firewall do you use? Try turning it ON, but forcing Launcher.exe and Matrix.exe as Full Access tothe Internet in the firewall configuration options. Also, make sure you either open your router, or configure it for MxO. Could we get that excellet link for the MxO ports back, and I'll sticky it please?