University firewall, unblocked the ports necesary to play but cannot get past the login patch screen

#12400007946 01/12/2006 11:37:51 University firewall, unblocked the ports necesary to play but cannot get past the login patch screen

Hi i was having fun playing mxo at home in the holidays and then i had to go back to uni, previously ive had problems with games needing ports unblocked to play (due to uni firewall) but i found a faq which said which ports i needed to unblock to play so i was quite confident i could do that, so i asked the tech support to unblock:

TCP 80, 5190. 11000 and 10000 and UDP: 10000 and 11000

However still i cannot get past the client version writing on the patch screen. A message coming up saying," an error has occured while connecting to the patch download server". So i looked this error up on the techsupport and it starts talking about triggers and port forwarding. Specifically mentioning ports 80 and 65535, it seemed to imply that either i need to unblock all ports between 80 to 65535 or i needed to use port forwarding to bypass the problem. While it is fair enough to ask my uni to open 7 port i cant ask them to open 65400 odd, well i can and did but they refused as it is a security risk, they also said port fowarding cannot be used as it cuts off others on the network. My question is do i need have unblocked all ports from 80-65535? Or is there a small number which i can get unblocked because unless i have the specific ports to unblock i cannot play the game.

SO IVE UNBLOCKED TCP 80, 5190. 11000 and 10000 and UDP: 10000 and 11000, and for some reason 7000, 7040, 7050, 7070, 7080, 7090, is there another set which can allow me to get into the game without asking my uni to unblock hundreds of ports which they will not do, or use forwarding which i dont think can be done on so a large firewall?

Id be very grateful to get online again, i really dont want to cancel my subscription.

- Thanks

- Kalam

#12400007962 01/13/2006 01:44:41 Re: University firewall, unblocked the ports necesary to play but cannot get past the login...

You should be able to connect if you have had them allow ports 80, 5190, 10000, and 11000 for TCP and 10000 and 11000 for UDP. If your university has opened these ports, then you may have a firewall on your computer that is preventing access. make sure you have set up your personal firewall to allow Launcher.exe and Matrix.exe (both in the Matrix Online game folder, which is usually C:\Program Files\Monolith Productions\The Matrix Online\) FULL access to the Internet.

Port Forwarding to cut off other users who need to receive information on those ports from getting that information. All incoming data on those ports would be forwarded to the IP address entered int he Port Forwarding rules instead of the computer which requested the information. The Port Forwarding/Port Triggering information is for home users with a router, for which forwarding ports would not pose an issue- most people don't need data from non-standard ports (that is, ports higher than 1023) and would not really be affected by forwarding. Port Triggering is a way of temporarily forwarding ports, to allow as little network disruption as possible. The information provided in the Port Forwarding/Port Triggering section you looked at is the easiest way for most home users to allow access to our games, with the least amount fo effort. Your university would very likely not use the same information, and should be able to simply open the game ports needed in their network firewall.

Double-check your personla firewall. If all those rules are set up properly, and your university has really opened the ports needed for the game, you may want to ask them if they can provide you with a proxy, or access to the DMZ (demilitarized zone, or a sub-set of the network which is blocked off from the rest of the internal network, but is not affected by any firewall rules).

#12400008009 01/14/2006 03:52:05 Re: University firewall, unblocked the ports necesary to play ...

Tnx ill give that a try.

- Atlas

#12400008102 01/18/2006 17:42:40 Re: University firewall, unblocked the ports necesary to play ...

Check THIS THREAD for the currently required ports.

phiAU - The Kings of Never - noblesse oblige