Logging in Failure

5 posts · 2006-01-05 20:36:40 to 2006-01-11 04:04:15

#12400007806 01/05/2006 20:36:40 Logging in Failure

Hey I am having a problem logging on to MxO. When I impute my password and press enter i get a message sayinf Failure(LO_UNEXPECTEDAUTHMSG). I just finished my free 30 day trial and i was charged yesturday for my first month. Can anyone Help me?

#12400007807 01/05/2006 20:42:21 Re: Logging in Failure
*imput
#12400007808 01/05/2006 20:43:07 Re: Logging in Failure
*inpute
#12400007809 01/05/2006 20:43:21 Re: Logging in Failure
*input
#12400007908 01/11/2006 04:04:15 Re: Logging in Failure

This is usually a firewall issue. Firstly, if you connect through a router, disconnect the router and hook your computer up directly to the cable/DSL modem. if this works, then there is some port-blocking going on in your router that you may need to take care of.

If that does not work, you should open your Firewall and look for the configuration options. Re-add Launcher.exe and Matrix.exe to the list of exclusions and grant them FULL access to the Internet.

Once you have done this, be sure to toggle the Full System Scan from the EULA Screen, and then do it again from the Login screen.