Information Regarding MxO's Final Chapter

As you have recently read in Dan “Walrus” Myers producer letter All Good Things Must End, The Matrix Online service will be discontinued and the servers will go dark on July 31st. After 4 memorable years of sharing amazing stories and epic adventures with a wonderful and dedicated community, we saw how deep the rabbit hole went and it was time to write the final chapter of the story. We understand that there are many questions and will do our best to answer them here.

What happens to all the code/data for The Matrix Online?
Sony Online Entertainment and Warner Brothers will retain all of the code and data from The Matrix Online.

Can someone open an emulated server for The Matrix Online?
Sony Online Entertainment and Warner Brothers hold the copyrights for The Matrix Online stories and data so creating a fan owned and operated emulated MxO server would be against those copyrights.

What happens to the staff that made The Matrix Online?
Staff that were involved with The Matrix Online will transition over to new projects and responsibilities at SOE.

How are The Matrix Online subscriptions refunded? / I just re-subscribed, how will I get a refund?
As of June 1, 2009 any currently entitled active player with an account in billing will not be billed again. For players who have previously purchased prepaid subscription time via a multi-month subscription service, SOE game time card or other retail game time card that extends the service period past June 1, 2009, SOE will refund these accounts for the unused time and where indicated will mail refund checks to the current billing address on the account. Please be sure to update your email and physical address in your Station Account as this will be critical to the refund process.

Are The Matrix Online subscribers going to be compensated for their loyalty to the game?
On July 31, 2009 at 11:59PM PST the ability to play The Matrix Online will cease. We encourage players to transition their active service to one of the other SOE games available for trial during the transition period of June 1 through August 1, 2009.

Will The Matrix Online be at Fan Faire?
While there won’t be any official panels at Fan Faire 2009, there will be many Sony Online Entertainment staff members that have worked on or supported The Matrix Online who would enjoy hearing your favorite in-game memories from your adventures in Mega City.

Will The Matrix Online story come to a conclusion when the servers are shut down?
The final days of The Matrix Online will include revisiting some of the great events experienced in-game, leading up to a climactic final event.

Will the MxO Website, Players Pages, and Forums be available after the service shuts down?
The main The Matrix Online page will not be available after June 1, 2009 and the MxO Players Pages will be available through July 31, 2009. The MxO Forums will be available for a short period of time after the service shuts down and there will be an update posted there at that time as to how long they will be available.

Is there anyone I can contact regarding the contents of the MxO forums? I'd genuinely be interested in hosting them in static form (minus the private sections and account passwords of course). I know you said SOE holds the copyrights, but that doesn't stop them granting someone rights to copy the data.

I would also hate to see all the posts on these forums vanish.

Lyr

Illyria22 wrote:

I would also hate to see all the posts on these forums vanish.

 Lyr

And I'm sure the management will understand and care very deeply about how we feel about this.

Heh, yeah. That's why I want to talk to someone who might actually be able to do something, not someone who'll have second- or third-hand, general information about the future of the forum.

how does the Free trial work for other games ?

nubious81 wrote:

how does the Free trial work for other games ?

Basically, come June 1st, we're all on Station Access until August 1st.

Raijinn wrote:

What happens to the staff that made The Matrix Online?
Staff that were involved with The Matrix Online will transition over to new projects and responsibilities at SOE.

What staff?

odj wrote:

Raijinn wrote:

What happens to the staff that made The Matrix Online?
Staff that were involved with The Matrix Online will transition over to new projects and responsibilities at SOE.

What staff?

Virrago.

Endomorph wrote:

odj wrote:

Raijinn wrote:

What happens to the staff that made The Matrix Online?
Staff that were involved with The Matrix Online will transition over to new projects and responsibilities at SOE.

What staff?

Virrago.

Endomorph wrote:

odj wrote:

Raijinn wrote:

What happens to the staff that made The Matrix Online?
Staff that were involved with The Matrix Online will transition over to new projects and responsibilities at SOE.

What staff?

Virrago.

and Walrus of course... tho I'm hoping to that Wally bring up 9mmfu there at least...

Can someone open an emulated server for The Matrix Online?
Sony Online Entertainment and Warner Brothers hold the copyrights for The Matrix Online stories and data so creating a fan owned and operated emulated MxO server would be against those copyrights.

I know of someone who can practically get this done but needs some withheld rights and coding...

Surely we could be allowed a server for this game such a waste for it to be just scrapped why not let us have some form of emulation?

IMPO

everything that has a beginning has an end...

Regedit wrote:

everything that has a beginning has an end...

   Yeah, but when the trilogy ended, every copy of the Matrix movies didn't erase themselves.  They're going to be around for decades, and most likely outlast everyone who is currently alive at this moment.  But while Matrix fans past, present, and future will be able to watch those movies at any time, those that are even remotely curious about MxO may never get to experience it.

Othinn1 wrote:

Regedit wrote:

everything that has a beginning has an end...

   Yeah, but when the trilogy ended, every copy of the Matrix movies didn't erase themselves.  They're going to be around for decades, and most likely outlast everyone who is currently alive at this moment.  But while Matrix fans past, present, and future will be able to watch those movies at any time, those that are even remotely curious about MxO may never get to experience it.

Agreed.  It's as if we're being...

...erased from existence.

ArchDuke wrote:

Othinn1 wrote:

Regedit wrote:

everything that has a beginning has an end...

   Yeah, but when the trilogy ended, every copy of the Matrix movies didn't erase themselves.  They're going to be around for decades, and most likely outlast everyone who is currently alive at this moment.  But while Matrix fans past, present, and future will be able to watch those movies at any time, those that are even remotely curious about MxO may never get to experience it.

Agreed.  It's as if we're being...

...erased from existence.

   And there's a perfect example of a popular trilogy that is now almost 25 years old.  I watched this when I was a kid, and I hope many, many others get to watch it for decades to come, perhaps more.

   I think that having access to any work of fiction that one is interested in is a basic right that everyone shares.

So does this free trial work for anyone yet? It keeps asking for my credit card and for a monthly sub.

Raijinn wrote:

What happens to all the code/data for The Matrix Online?
Sony Online Entertainment and Warner Brothers will retain all of the code and data from The Matrix Online.

Can someone open an emulated server for The Matrix Online?
Sony Online Entertainment and Warner Brothers hold the copyrights for The Matrix Online stories and data so creating a fan owned and operated emulated MxO server would be against those copyrights.

Raijinn, sure maybe emulated Server are against the copyright, but we have payed for the game . It should be possible to provide the players are network-playable or stand alone playable version of the game .

Maybe in releasing the server files? Cause MxO went down forever, and nobody has the chance to jack in again, i think this issnt fair.

So is there any possibility to get these files or mxo working for themselve after the 31.07.?

And is there maybe a plan to try to sell MxO to an another company?(like monolith it does to you)

AfterWhoruNeo wrote:

Raijinn wrote:

What happens to all the code/data for The Matrix Online?
Sony Online Entertainment and Warner Brothers will retain all of the code and data from The Matrix Online.

Can someone open an emulated server for The Matrix Online?
Sony Online Entertainment and Warner Brothers hold the copyrights for The Matrix Online stories and data so creating a fan owned and operated emulated MxO server would be against those copyrights.

Raijinn, sure maybe emulated Server are against the copyright, but we have payed for the game . It should be possible to provide the players are network-playable or stand alone playable version of the game .

Maybe in releasing the server files? Cause MxO went down forever, and nobody has the chance to jack in again, i think this issnt fair.

So is there any possibility to get these files or mxo working for themselve after the 31.07.?

And is there maybe a plan to try to sell MxO to an another company?(like monolith it does to you)

That's a very good point.  We have purchased the game.  Therefore, if you don't provide us with a means of playing it offline, we should be able to demand a refund for it. 

Fen wrote:

AfterWhoruNeo wrote:

Raijinn wrote:

What happens to all the code/data for The Matrix Online?
Sony Online Entertainment and Warner Brothers will retain all of the code and data from The Matrix Online.

Can someone open an emulated server for The Matrix Online?
Sony Online Entertainment and Warner Brothers hold the copyrights for The Matrix Online stories and data so creating a fan owned and operated emulated MxO server would be against those copyrights.

Raijinn, sure maybe emulated Server are against the copyright, but we have payed for the game . It should be possible to provide the players are network-playable or stand alone playable version of the game .

Maybe in releasing the server files? Cause MxO went down forever, and nobody has the chance to jack in again, i think this issnt fair.

So is there any possibility to get these files or mxo working for themselve after the 31.07.?

And is there maybe a plan to try to sell MxO to an another company?(like monolith it does to you)

That's a very good point.  We have purchased the game.  Therefore, if you don't provide us with a means of playing it offline, we should be able to demand a refund for it. 

Didn't SOE give players the tools to make that emulated Pre-CU SWG server or was that just the developers of SWG?

Well I can't get the free trials to work...so anybody else want to try? Virrago said to email customer service. I know of 3 people who can't in, is everyone having problems?

Gerik wrote:

Fen wrote:

AfterWhoruNeo wrote:

Raijinn wrote:

What happens to all the code/data for The Matrix Online?
Sony Online Entertainment and Warner Brothers will retain all of the code and data from The Matrix Online.

Can someone open an emulated server for The Matrix Online?
Sony Online Entertainment and Warner Brothers hold the copyrights for The Matrix Online stories and data so creating a fan owned and operated emulated MxO server would be against those copyrights.

Raijinn, sure maybe emulated Server are against the copyright, but we have payed for the game . It should be possible to provide the players are network-playable or stand alone playable version of the game .

Maybe in releasing the server files? Cause MxO went down forever, and nobody has the chance to jack in again, i think this issnt fair.

So is there any possibility to get these files or mxo working for themselve after the 31.07.?

And is there maybe a plan to try to sell MxO to an another company?(like monolith it does to you)

That's a very good point.  We have purchased the game.  Therefore, if you don't provide us with a means of playing it offline, we should be able to demand a refund for it. 

Didn't SOE give players the tools to make that emulated Pre-CU SWG server or was that just the developers of SWG?

Hmm..good question, i dont really know, but i think not.

Hey i would be satisfied with a pre-CR2 Version of MxO and server files^^.
That was before SOE had the copyright for it.

The only chance what we have : asking developers of MxO Servers , means , Rarebit, Raijin, and the others that was fired after SOE takes MxO Over (there is a list on the internet who was worked for what in mxo).

Alright, I got a pm from Virrago saying to call customer support. Pick MxO and Account Billing. They told me that the free trial isn't automatically going into effect for some reason. Everyone with the problem has to call 1-858-537-0898 to get cleared up, they will submit a support ticket on your behalf and then they should fix your problem within the day

Dear SOE,

Yes, the rabbit hole was only so deep, but that it was shallower than a saucer of water at the end was mainly due to you hammering boards across the neck of it, preventing us little rabbits from creating a deeper burrow while the foxes were chewing at our arses. You threw us to the wolves when all possible avenues of feasability were not so much ignored as deliberately sabotaged.

In accordance with that, I would like to cordially wish that you go to hell and take your invitations for your other MMO's with you.

Yours sincerely,

Jim

aka  Strijder - Syntax  The Tetragrammaton/SOCA/The Watchmen

        Novunum - Recursion  Pluribus Neo

        Occultas - Recursion     Opaque Legacy

To everyone I played the game with as these characters, I enjoyed your company very much guys and will miss you and the Megacity very much indeed. Unless you were Bullettoothtom of Unleashed on Recursion, in which case I'm profoundly sorry I never got you on your own in Datamine, like I promised I would, last year.

Othinn1 wrote:

Regedit wrote:

everything that has a beginning has an end...

   Yeah, but when the trilogy ended, every copy of the Matrix movies didn't erase themselves.  They're going to be around for decades, and most likely outlast everyone who is currently alive at this moment.  But while Matrix fans past, present, and future will be able to watch those movies at any time, those that are even remotely curious about MxO may never get to experience it.

Don't waste logic on SOE mate, it was never something they responded to.