new player...login trouble

Hey everyone, just getting into this game and having trouble simply logging in which is frusterating to no end. I have already used my game code to subscribe via station.com, but when I start the software I get an error message on the web browser and no way to login. Is there any way to get around this or does this simply mean the system is down? Thanks in advance for any help.

Well right now the servers are going over their weekly reboot, so that is why you are having trouble at the moment.

Nice username.

haha haven't gotten around to creating one. thanks for the help.

Let's see you memorize that login data.

Laters

Hmm... can't remember the words user and name looking anything like product and key but hey, to each their own.

lmao i have no idea how that happened. apparently i should get more sleep.

Aquatium. wrote:

Nice username.

This! lmao

MATRXGAMKEYJ7BHP6HKCJMCCECMNNN wrote:

lmao i have no idea how that happened. apparently i should get more sleep.

Heh, np.

Just get in touch with Virrago here on the boards and request a name change.

How long does that normally take I was loged in and got kick out but didnt see any messages or that?

Couple of hours usually. On an update week downtime can last a little while longer.. if everything goes according to plan.

once again thanks....how should i go about requesting the name change? i'm unable to send Virrago a private message and I don't see a particular board where such things are addressed.

You will see a message in your system log above your chat box. It counts down from 15 mins before the shutdown, you probably didnt notice. Usually downtime is 30 mins to 1 hour but if they are releasing any new content it could take hours. But that aint supposed to happen till next week so it should be up soon.

MATRXGAMKEYJ7BHP6HKCJMCCECMNNN wrote:

once again thanks....how should i go about requesting the name change? i'm unable to send Virrago a private message and I don't see a particular board where such things are addressed.

Click on the following link and then click "View your service history". It will take you to a login screen, put in your account details. It will take you to the same website that is used for ingame support. Then either send them a support email or wait till the SOE office opens and use the chat support.

http://www.station.sony.com/en/support/

Hope it helps

thanks.....i love all the help for an idiot newb such as myself.

MATRXGAMKEYJ7BHP6HKCJMCCECMNNN wrote:

thanks.....i love all the help for an idiot newb such as myself.

We were all idiot newbs once dude.... and some of us still are

Zenom wrote:

MATRXGAMKEYJ7BHP6HKCJMCCECMNNN wrote:

thanks.....i love all the help for an idiot newb such as myself.

We were all idiot newbs once dude.... and some of us still are

True that!

Laters