My Account was Disabled

18 posts · 2008-12-08 18:16:27 to 2008-12-13 17:00:12

#36300527195 12/08/2008 18:16:27 My Account was Disabled

I bought this game on Direct 2 drive for $20

I tried playing and it said i needed a username and password so i made a Station account

I entered  the Code they E-mailed me and it said i got 30 days of play

Then i tried to play And it said I couldn't and my account was disabled since the code is unique i cant use it again ( i didn't Try to i just thought ahead) So did i just Waste $20?

#36300527201 12/08/2008 18:28:11 Re:My Account was Disabled

If you can post on the forums, you (should) have an active subscription.

#36300527209 12/08/2008 18:40:24 Re:Re:My Account was Disabled

Bayamos wrote:

If you can post on the forums, you (should) have an active subscription.


word

#36300527224 12/08/2008 19:46:35 Re:My Account was Disabled

not necesarily, rmbr the Jacked Out people?

#36300527246 12/08/2008 20:42:00 Re:My Account was Disabled
Well for some reason when i start up the Little Box thing i type in my Account name and my pass then it says Auth. Failed Account has been disabled
#36300527250 12/08/2008 20:55:49 Re:My Account was Disabled

If you goto http://www.station.sony.com/ and see the Tab "Subscription Info" under "My Account," what does it say for MXO? Active? Pending? Closed?

#36300527297 12/09/2008 03:55:11 Re:Re:My Account was Disabled

Chrisseren2 wrote:

Well for some reason when i start up the Little Box thing i type in my Account name and my pass then it says Auth. Failed Account has been disabled

I think I had the same issue as you a few weeks ago.
When you launch MXO there's an ON and OFF switch (before you accept the eula). Switch it on and relaunch the client. I think you haven't downloaded the final update yet. Or, that was the case with me anyway.
Or you can switch it on just after you accept the eula and then relaunch. There's a difference when you turn the switch on but I can't remember what for. =(

#36300527435 12/09/2008 14:14:37 Re:My Account was Disabled

Okay Ill try that it says Not do use it all the time because it will take longer

I used it once but i guess it only downloaded one patch and i need more

Edit 1 : No it wont work it says i need to download the Patch So i do and it downloads for 1 second and it says its finished and it needs to restart which it does Automaticly Then it still does the Auth fail thing and it links me to a page saying

HTTP Status 404 - /mxo/details.m

My launch version is v7.566 and my client version is vunknown ( I dunno why)

#36300527438 12/09/2008 14:19:31 Re:My Account was Disabled

If you enable the switch before the eula it checks your game files and if you enable it after the eula, it checks if you have the right patch. Or the other way around. Not sure. But the launcher can take a while when it's checking the game files, yeah.

The time you have to wait is worth it though. SMILEY

#36300527454 12/09/2008 15:01:32 Re:My Account was Disabled
Um i edited the thing above you and yea but how do i activate it after the Eula?
#36300527457 12/09/2008 15:07:22 Re:My Account was Disabled

Accept the eula, enable the switch and log in. Your client will start checking for the game files.

#36300527476 12/09/2008 15:50:01 Re:My Account was Disabled

It says its closed! but i just got the Code from D2D and i just entered it yesterday!

#36300527477 12/09/2008 15:56:00 Re:My Account was Disabled

Ok, something's definitely screwed up then. You should do chat support or email support @ http://support.station.sony.com/ (Chat support should be open right now)

(Click "View your service history", log in, and chat support under "MXO," Acct/Billing : Subscription: Expired Subscription)

#36300527483 12/09/2008 16:20:56 Re:My Account was Disabled

TSR-KenC should be able to sort you out, he usually looks over the support forums, the most appropriate section would be the Account and Billing Issues (Subscription and Password). Unfortunately, they're fairly hidden away on these boards. Personally I think the support section should be opened up and put near the bottom. But hey, no matter.

Anyway, hope you get your account sorted out sharpish.

Oh hey, that was fast Mods!

#36300527492 12/09/2008 16:44:41 Re:My Account was Disabled
Oh okay thanks i just got this game yesterday and i needed some help ill try the chat support
#36300527493 12/09/2008 16:51:34 Re:My Account was Disabled
It wont let me access the "View your service history" thing D: it says this

Secure Connection Failed


help.station.sony.com uses an invalid security certificate.

The certificate is only valid for *.custhelp.com

(Error code: ssl_error_bad_cert_domain)
#36300527863 12/10/2008 14:21:46 Re:My Account was Disabled

I checked on my Subscription status and it said Pending so i guess ill try again right now

Edit : Its working SMILEY I guess i the Chat support worked! well im going to be playing now Cya guys And thanks for the Help!

#36300528976 12/13/2008 17:00:12 Re:Re:My Account was Disabled

Chrisseren2 wrote:

It wont let me access the "View your service history" thing D: it says this

Secure Connection Failed


help.station.sony.com uses an invalid security certificate.

The certificate is only valid for *.custhelp.com

(Error code: ssl_error_bad_cert_domain)

That's a firefox issue.  Just add an exception