Anyone having some issues with logging in on the forums/game?
Authentication server trouble
10 posts · 2007-11-09 17:54:43 to 2007-11-09 22:59:57
Im in game... so I dunno... havent tried to log out or anything, but I still get that character written in the database so... *shrugs* 
My friend is getting a "Authentication has timed out" message.
I just had about 45 minutes of downtime due to authentication problems, but I think it was actually a Station problem. When I couldn't log in here, I tried logging in at station.com and received an error code about the authentication timing out. It passed for me though after about 45 minutes
This was not me, and the person who had this conversation was unable to log in to post this. Reason why people can't log in is in bold.
TSR Mario N: Hi, my name is TSR Mario N. One moment please, while I read your question.
(deleted): My question doesn't give why I'm here.
TSR Mario N: What is the error?
(deleted): This is not my usual account. My usual account is the name (deleted). You can verify that because both accounts are under the same email address: (deleted)
TSR Mario N: What is the issue you are having?
(deleted): I tried logging into the Matrix Online forums and it said Invalid Username or Password. I tried going to technical support but it gave me the same error. I did the temporary password thing and it still says invalid.
TSR Mario N: At the moment we are having a login server issue which is being looked at should be be solved soon. My apologies for the delay our ETA is 2-3 hours. Is there anything else I can assist you with today?
(deleted): Yeah, what if my account is still unable to be used tomorrow, when technical support is down?
TSR Mario N: It will be.
(deleted): And if it isn't?
TSR Mario N: Then we will most likely be working tomorrow to get this issue done.
(deleted): No offense, but SOE is full of errors. My temporary password may have screwed something up.
(deleted): All right. I'm going to tie Brenlo to a chair and force feed him Matrix Online videos if it doesn't work tommorrow.
(deleted): Thank you! =D
TSR Mario N: Thank you for visiting our Sony Online Entertainment customer support chat. Take care and have a good evening!
TSR Mario N Has Disconnected
TSR Mario N: Hi, my name is TSR Mario N. One moment please, while I read your question.
(deleted): My question doesn't give why I'm here.
TSR Mario N: What is the error?
(deleted): This is not my usual account. My usual account is the name (deleted). You can verify that because both accounts are under the same email address: (deleted)
TSR Mario N: What is the issue you are having?
(deleted): I tried logging into the Matrix Online forums and it said Invalid Username or Password. I tried going to technical support but it gave me the same error. I did the temporary password thing and it still says invalid.
TSR Mario N: At the moment we are having a login server issue which is being looked at should be be solved soon. My apologies for the delay our ETA is 2-3 hours. Is there anything else I can assist you with today?
(deleted): Yeah, what if my account is still unable to be used tomorrow, when technical support is down?
TSR Mario N: It will be.
(deleted): And if it isn't?
TSR Mario N: Then we will most likely be working tomorrow to get this issue done.
(deleted): No offense, but SOE is full of errors. My temporary password may have screwed something up.
(deleted): All right. I'm going to tie Brenlo to a chair and force feed him Matrix Online videos if it doesn't work tommorrow.
(deleted): Thank you! =D
TSR Mario N: Thank you for visiting our Sony Online Entertainment customer support chat. Take care and have a good evening!
TSR Mario N Has Disconnected
Oh my, looks like i'll stay logged in for a while then =P
The issue's fixed, I believe. I was unable to login from 8:41 Eastern to 9:40ish Eastern, but everything works now.
w00t! It works again!
It was funny, though--I came here after I realized I couldn't log into the game and found this topic, and I tried logging in to reply that I was having the same problem, but then I couldn't log into the forums, either -_-
It was funny, though--I came here after I realized I couldn't log into the game and found this topic, and I tried logging in to reply that I was having the same problem, but then I couldn't log into the forums, either -_-
same here so i took a break to watch spiderman 3 on blu ray awsome blu ray movie by the way glad to see there up now 
Lies wrote:
My friend is getting a "Authentication has timed out" message.I get this message all the time. :\
TSR Eryk N.: The game is done. The service and support stopped.