./safechat

It makes no sense to me. Even if people didnt want to see the cussing in area or FC, they should use safechat, besides ccring people just to get them suspended...

Hello!

Head to support.station.sony.com and go to the knowledge base and enter ID 16281

Here you will find the The Matrix Online: Community Standards Policies which you agree to every time you log in and press play.

Please read number 1 and number 2:

1. You may not harass or threaten other players (sexually, racially, or otherwise). Harassment is defined as any unwanted or unwelcome behavior beyond the limits of good taste and appropriate game context. Final determination of harassment and severity will be made by a CSR and their Supervisor after a thorough investigation to ensure that each violation is treated fairly and objectively.Harassment will result in disciplinary action being taken against the account that may include official warnings, account suspensions, or account terminations depending on the severity of the incident which will be determined by a CSR and a CSR Supervisor. Multiple suspensions or account termination will result in the termination of all SOE game accounts. Sexual/Racial harassment or hate mongering will lead to the immediate termination of all SOE game accounts.

2. You may not use any sexually explicit, harmful, threatening, abusive, defamatory, obscene, hateful, racially or ethnically offensive language, in any language. The presence of any form of preventative filter or other game features is not license or permission, tacit or otherwise, to use such language in any form.The use of offensive language will result in disciplinary action being taken against the account that may include official warnings, account suspensions, or account terminations depending on the severity of the incident which will be determined by a CSR and a CSR Supervisor. Multiple suspensions or account termination will result in the termination of all SOE game accounts.

/safechat is not an excuse to get around the above policies which take precedence.

/safechat is not an excuse to get around the above policies which take precedence.

1. You may not harass or threaten other players (sexually, racially, or otherwise). Harassment is defined as any unwanted or unwelcome behavior beyond the limits of good taste and appropriate game context. Final determination of harassment and severity will be made by a CSR and their Supervisor after a thorough investigation to ensure that each violation is treated fairly and objectively.Harassment will result in disciplinary action being taken against the account that may include official warnings, account suspensions, or account terminations depending on the severity of the incident which will be determined by a CSR and a CSR Supervisor. Multiple suspensions or account termination will result in the termination of all SOE game accounts. Sexual/Racial harassment or hate mongering will lead to the immediate termination of all SOE game accounts.

2. You may not use any sexually explicit, harmful, threatening, abusive, defamatory, obscene, hateful, racially or ethnically offensive language, in any language. The presence of any form of preventative filter or other game features is not license or permission, tacit or otherwise, to use such language in any form.The use of offensive language will result in disciplinary action being taken against the account that may include official warnings, account suspensions, or account terminations depending on the severity of the incident which will be determined by a CSR and a CSR Supervisor. Multiple suspensions or account termination will result in the termination of all SOE game accounts.

/safechat is not an excuse to get around the above policies which take precedence.

1.) Define appropriate game context. This game is rated T, and there is a distinct warning on the box that notes that "Experience May Change Online". This game is also based on a Movie Franchise that was Rated R, and featured many mature themes.

"Sexual/Racial harassment and hate mongering" that I get.

Me telling someone to go *CENSORED* themselves because that is my characters reaction to them, and them CCRing me for it, though they have the option to have safechat enabled and protect themselves from seeing any such things being typed? That is ignorant.

2.) We play a game where we kill people in day to day play. harmful/threatening/abusive/defamatory, hateful things will be said. It is a given.

**EDITED FOR PROFANITY**

I know people who sit here in this game and use language noone likes, talk trash, do anything they bloody well want to, yet they get away with it.

I know people who jokes around and says 'curse words', and they get suspended.

I know people who sit there and harrass/harrassed someone for MONTHS... got ccred daily, but nothing happened.

You tell me why certain people get away with whatever they want, and someone who says *CENSORED* in area, and gets suspended without warning?

**EDITED FOR PROFANITY**

Hello!

Head to support.station.sony.com and go to the knowledge base and enter ID 16281

Here you will find the The Matrix Online: Community Standards Policies which you agree to every time you log in and press play.

Please read number 1 and number 2:

1. You may not harass or threaten other players (sexually, racially, or otherwise). Harassment is defined as any unwanted or unwelcome behavior beyond the limits of good taste and appropriate game context. Final determination of harassment and severity will be made by a CSR and their Supervisor after a thorough investigation to ensure that each violation is treated fairly and objectively.Harassment will result in disciplinary action being taken against the account that may include official warnings, account suspensions, or account terminations depending on the severity of the incident which will be determined by a CSR and a CSR Supervisor. Multiple suspensions or account termination will result in the termination of all SOE game accounts. Sexual/Racial harassment or hate mongering will lead to the immediate termination of all SOE game accounts.

2. You may not use any sexually explicit, harmful, threatening, abusive, defamatory, obscene, hateful, racially or ethnically offensive language, in any language. The presence of any form of preventative filter or other game features is not license or permission, tacit or otherwise, to use such language in any form.The use of offensive language will result in disciplinary action being taken against the account that may include official warnings, account suspensions, or account terminations depending on the severity of the incident which will be determined by a CSR and a CSR Supervisor. Multiple suspensions or account termination will result in the termination of all SOE game accounts.

/safechat is not an excuse to get around the above policies which take precedence.

It all comes down to which CSR is handling the case, what they have in front of them as far as "evidence" etc.

My post was in response to the OP regarding the language policies and /safechat.

This is indeed a T rated game, and as such you can not walk around saying whatever you wish in open channels and cite the /safechat command as being your excuse.

If you have a particular issue with a suspension/warning you received, or an issue with the way a GM handled your petition, feel free to send in a petition with all the details asking to speak with a supervisor and we will review it. The customer service manager's decision however, is final.