Station Account - MXO Forum Archive

#36300230697 05/05/2007 10:12:08 Station Account

Hey, Ive never gotten around to this but i was wondering if SOE could get my old station acc back.

The account name was Zunion. A character on syntax.. Zuni.

Its been quite a while.. since 2005 i believe. I remember the password i just cant use it anywhere. If you have any information about this. please post here. thanks

#36300230699 05/05/2007 10:19:40 Re:Station Account

https://forums.station.sony.com/mxo/user/login.m

You see the forgotten Station name link? try that

#36300230702 05/05/2007 10:23:30 Station Account

thats not working. but thanks

#36300230704 05/05/2007 10:29:30 Re:Station Account

I'm pretty sure tech support on the forums can't help you recover the station account.

You'll have to speak directly with SOE support. Info taken from this thread :

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For further assistance with urgent issues or issues not adequately described by these steps, please contact Technical and Account/Billing support via the following methods:

Email, available 24 hours a day, 7 days a week
Live Chat, 10:00 AM to 7:00 PM Pacific Time, Monday through Friday, excluding some holidays
Telephone: +1.858.537.0898, 10:00 AM to 7:00 PM Pacific Time, Monday through Friday, excluding most holidays

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I hope those are the right links, someone correct me if i'm wrong about this.

Good luck getting your account sorted SMILEY

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Forgot to add, you can check out the knowledge base too here ,which also has links to email and chat support options

#36300230711 05/05/2007 10:48:07 Re:Station Account

It didnt work. I am going to wait till monday and ill give them a call. Ive tried before and i never get an operator

#36300230817 05/05/2007 13:31:54 Re:Station Account

Is this an old station account or an old Monolith Account which was used to play MxO before the transition?

Jeffers

#36300230859 05/05/2007 15:09:22 Re:Station Account

im not sure

it was a while ago

#36300230889 05/05/2007 16:01:34 Re:Station Account

If it was an old Monolith account, go to https://secure.station.sony.com/mxo/details.m and click the Convert My Account Now! banner and enter your login details into it, then you'll be able to pull your characters across to a station account. That assumes of course that you remember your login details. SMILEY

You could just wait till monday and use live chat though.

Jeffers

#36300232099 05/07/2007 14:44:54 Re:Station Account

Menos and Jeffers posted the correct information.

If you can't remember your WB login information for the steps that Jeffers posted, then follow the steps that Menos posted and contact us in accounts/billing. We'll be more than happy to help you back into your account.