Thanks for the help, Jeffers!
Just to reiterate:
A 30 day free trial period is available on all NEW game subscriptions created with both the retail CD-Key and our Digital Downloads. In order to take advantage of your free 30 day trial period, you must first create an account and then choose a method of billing. You will then be required to either enter valid billing information via Credit Card or use a valid Game Card to activate the 30 day trial for the account in question. When your billing information or Game Card is validated, your 30 day trial period will begin. You will not be billed until after your 30 day trial has expired. You may cancel the account while within your first free month and not receive a charge to your Credit or Debit Card. If you entered a Game Card to activate the 30 day free trial, the Game Card time will take into effect once the initial 30 days have ended.
Please note that all initial 30 free days are only for newly created accounts. Also, once a game card has been registered to an account it cannot be removed and is non-refundable & non-transferable.
Please also note that this is the technical support forum. Quality or policy concerns, service feedback, and account/billing issues are not allowed here.
For assistance with issues related to those topics, please contact Account/Billing support via the following methods:
Email, available 24 hours a day, 7 days a week
Live Chat, 10:00 AM to 7:00 PM Pacific Time, Monday through Friday, excluding some holidays
Telephone: +1.858.537.0898, 10:00 AM to 7:00 PM Pacific Time, Monday through Friday, excluding most holidays