Your account is already in use.

10 posts · 2007-03-18 09:48:15 to 2007-03-20 05:18:54

#36300190250 03/18/2007 09:48:15 Your account is already in use.
IT says my account is already inuse. plz fix it.
#36300190258 03/18/2007 09:57:04 Re:Your account is already in use.
http://soe-ing.custhelp.com/cgi-bin...ser/std_alp.php

Go there, click on "Ingame support"

And report it.

Should be unlocked for you when they action it, can take anything from 5mins to more than 1hour
#36300190295 03/18/2007 10:47:55 Re:Your account is already in use.
i sent in a petition.

and im still not fixed
#36300190316 03/18/2007 11:24:40 Re:Your account is already in use.
As i said it can take some time.
#36300190570 03/18/2007 18:40:27 Re:Your account is already in use.

My character gina1 on vector cant get in either.  I sent in a report and it hasnt been fixed yet so I'm waiting with u! SMILEY

#36300190572 03/18/2007 18:51:52 Re:Your account is already in use.
As Mephisto said it can take some time. i believe the CSR guys dont work on a weekend which means they should action this tomorrow, but i cant comfirm that
#36300191138 03/19/2007 14:22:17 Re:Your account is already in use.
In-game support is normally available over the weekend, it's normally tech/billing support that is only available mon-fri if I remember rightly.

Jeffers

#36300191559 03/20/2007 00:08:49 Re:Your account is already in use.
This happened to me before, but what I found out thwat the problem is (Or at least for me). You may be accidently trying to sign in twice, due to the way the patcher logs you in. The actual sign in is delayed a bit and it is quite easy to send another sign in request, which causes the message to appear.

In order to stop it, don't double click on your character name, rather single click the desired character and then hit the "select" button once and then do nothing. It might take about 4-10 seconds(maybe longer if your computer is older) but it will load up just fine.

That odd delay from selecting a character might be your problems.

#36300191682 03/20/2007 04:07:22 Re:Your account is already in use.
Help Tip of the month goes to Severcat if that's true. SMILEY
phiAU - The Kings of Never - noblesse oblige
#36300191706 03/20/2007 05:18:54 Re:Your account is already in use.
phi wrote:
Help Tip of the month goes to Severcat if that's true. SMILEY
indeed, the whole double click is geh. I tend to do it alot. now i just use my shortcut to auto select my character