I would like to consider that the developers put in a "/email" command. I know it is nothing new, or exciting, but I like using /commands better than clicking.
I would also like it if the developers thought of a "/feedback" command. With this command, a window pops up, just like a /ccr or /bug window. But the feedback submitted text goes directly to developers who read over and review the feedback, so that in the future they may consider using our advise to make the game better. The /bug and /ccr (ticket) system is so screwed up the way it is, I believe it would be easier if they re-did it where feedback goes directly to the developers, and not to a CSR where they only help out in game, and not the future outcome of the game. I want our feedback to go to the developers which will determine the future of this game, and not a CSR that can only help if I am stuck or if there is a player violating the code of conducts.
Thank you for reading over my views.
Frink