I want to deactivate my account

Hi i need your help i don't know how to deactivate my user account on The matrix Online Game.

I have some connection problem in my home internet and i don't know how long will this take..

I want to deactivate the account because i don't want to pay for something i cannot play anymore;

Hello,

If you have any other problems canceling, please feel free to contact our account support for cancellation assistance.