SOE Subscriptions/Billing

2 posts · 2005-08-25 05:49:41 to 2005-08-25 23:51:19

#12400001959 08/25/2005 05:49:41 SOE Subscriptions/Billing
Ok, this may be a very stupid question, but here goes...


I have just signed up for an All Access account, as I have just purchased SWG and want to keep playing both that and MxO...


When installing SWG, I was asked to intput my station account details.  On doing so, I was told that my subscriptions did not include SWG.  After inputting my CD key, I received a message saying it had now been added - my card details did not have to be taken a 3rd time (already input for MxO and then again for All Access)


Now, on my subscriptions summary, SWG and Station Access are shown seperately.


I just wanted to check that this does not mean 2 seperate amounts are going to be billed.


Also... as MxO is still not showing anywhere on the Station website, will what I have already paid for it be refunded and then the sub for MxO be covered by my Station Access payments?


If i'm honest I found the whole billing process to be very poorly laid out, as I was directed backwards a forwards for a while before having to actually use my MxO launcher to access the correct page - so now naturally I am concerned that I will be charged seperately for MxO, SWG and Station Access.


Any help would be appreciated...
#12400002061 08/25/2005 23:51:19 Re: SOE Subscriptions/Billing

kingcaw,


My advice would be to contact support when you can so we can see what exactly is going on with your account. Support links are provided in my signature.

Regards,
Joel "Raijinn" Sasaki
Raijinn

Temet Nosce