Interesting discussion so far, but let's just make it simple and go back to my first post here.
We can keep discussing what freedom really means, or how many conceptions of freedom there are -- but that wouldn't really meet the topic of this thread. An operative fighting for Zion isn't any less free than a warrior fighting for Gondor or a soldier for the US.
And that's only if limited to wars and confrontations -- there are other things in life we aren't free of (such as homework).
These people are forced (more or less) to fight, be it out of their beliefs or to avoid consequences from the side of their authorities.
I am forced to cram for school tests to get an appropriate grade, and that again for other purposes.
Soldiers can be also misled about their authorities' motivations. This way, they'll fight for a lie... Jack Bauer can be misled and unknowingly hindered by a CTU mole....
Well, we could go on like this forever. However, this discussion doesn't really have much to do with the Matrix, as the variety of these examples shows. It's all real people, living and acting in a real world, and moved by real circumstances.
How about bluepills? It's not just some circumstances they're misled about -- it's the very reality of their whole environment. What they perceive is nothing but a "dam TV show" fed into their brains from a computer server. What they think to know about science (micro and macro world, especially), or history, is mainly fabricated, and not really there.
Agents can take over their bodies and control their actions at any point, eventually leading them to death.
And probably, the Machines brainwash them in certain cases, like manipulating their memory or letting real experiences look like dreams.
Redpills live in the physical world. What they estimate real is real. What is virtual, they know is virtual. They are generally not controled and brainwashed by some superior force reigning their very world. Even if they are threatened by the Machines, those exist on the same reality level as themselves.
Now, probably the situation in the real world is more tense than in the Matrix. If the Matrix is like our world, I guess there are enough people there whose lifes suck, who are suppressed by authorities and are not free from duties. And looking at some areas of the city, I bet not everyone lives so comfortably and eats such delicious food as the Cypherites tend to preach. (Note: Cypher wished to be a rich and famous person when pulled back into the Matrix. Would he express that if it was to be sure anyway? No. He could have aswell ended up as a poor homeless loser, constantly freezing somewhere in dusty corners of the Barrens and reaching out for inedible "grub every day", totally useless and unrespected. He could have ended up worse than in the Real he tried to escape, actually).
However, life in the Real seems more tense and rougher in general. People generally live in worse circumstances, and have more duties to fulfill. So yea, guess they don't feel as free as they used to back in the good ol' Matrix days.
Sorry if my post is somewhat unorganized, I've just written it down passage after passage. Hope I brought my points across.