CSR's need to work on thier CSR skills.....

2 posts ยท 2006-02-20 14:15:00 to 2006-02-20 14:35:00

#11100028475 02/20/2006 14:15 CSR's need to work on thier CSR skills.....

TSR .:Hi, my name is TSR .. One moment please, while I read your question.
TSR .: If you have any firewall ,spyware,p2p software or antivirus software please uninstall it.
You: that will fix it?
TSR .: This might fix as these are the most common sources of problems.
TSR .: Do you use a router?
You: no
You: i'm very slowly uninstalling my firewall and antivirus
TSR .: Then you need to do what I said.
TSR .: If you are still unable to play contact us again.
You: ok
TSR .: Thank you for visiting our Sony Online Entertainment customer support chat. Take care and have a nice day!
take in mind i had just waited 2 hours for someone to answer and this smart fella talked to me for a whole 5 minutes and didnt even wait to see if it worked. and man does he have an attitude

Message Edited by JakeS on 02-20-200605:16 PM

#11100028480 02/20/2006 14:35 Re: CSR's need to work on thier CSR skills.....
the sad part is i miss the old CSR's they actually knew what they were doing SMILEY