I recently was told to post a topic here, after /ccr'ing this feedback so I might as well get others to read what I put.
I thought of having a feedback command when you go /ccr and you can choose between "Bug" or "Ticket". My idea was that to have a third choice and that was "Feedback". This "Feedback" choice sends it directly to the correct people who read the feedback. Ever since who knows, who gets what /ccr's. For all I know I could be sending Feedback to a Server Engineer and he would redirect my post to the a person who doesn't read feedback and he/she redirects it to another person... etc. But I think they should make the /ccr command more organized where Feedback will be DIRECTLY sent to the right person, instead of getting an automated message saying "Your feedback is important to us, unfortunately I do not handle customer feedback, but I will send it to the right authorities who do."
I thought of having a feedback command when you go /ccr and you can choose between "Bug" or "Ticket". My idea was that to have a third choice and that was "Feedback". This "Feedback" choice sends it directly to the correct people who read the feedback. Ever since who knows, who gets what /ccr's. For all I know I could be sending Feedback to a Server Engineer and he would redirect my post to the a person who doesn't read feedback and he/she redirects it to another person... etc. But I think they should make the /ccr command more organized where Feedback will be DIRECTLY sent to the right person, instead of getting an automated message saying "Your feedback is important to us, unfortunately I do not handle customer feedback, but I will send it to the right authorities who do."
I am getting sick of these automated replies. I just want an option to send feedback directly to the correct developers, without having replies sent back to me saying they are being direct toward the right person. I think this would make it much easier for the developers who deal with /ccr's. It is getting to the point where they are not organized, it seems that the same person replies back to me, no matter what section I choose to comment back with. I just want feedback to go DIRECTLY to people who will read it and go through it, instead of telling a CSR which has no really authority over the games development.
I hope you all think kindly of my thoughts and agree with me.
Thank You